Hi, I’m
Mohammed Yaser Arafath
Ecommerce And Retail Operations Manager
Dubai,UAE
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Commercial professional prepared to drive results with solid background in managing business operations and enhancing profitability. Known for fostering team collaboration and adapting to changing market conditions. Skilled in strategic planning and contract negotiation, with focus on delivering high-quality outcomes and maintaining high standards.
Overview
13
years of professional experience
4
Certificates
2
years of post-secondary education
Work History
British CouncilDubai, Dubai
Commercial Manager
03.2023 - Current
Job overview
- Negotiated contracts and product prices by collaborating with vendors and developers.
- Built relationships with clients to establish new contracts.
- Streamlined internal processes by identifying areas for improvement and implementing changes to increase efficiency.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Maintained an up-to-date understanding of industry trends and regulatory changes which informed strategic decisionmaking.
- Implemented data-driven strategies to optimize product pricing, leading to higher revenue generation.
- Served as a subject matter expert for internal queries related to product pricing policies or specific transactions.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed and analyzed budgets, P&L, balance sheets and sales reports.
Brands For LessDubai, UAE
E-commerce Inbound Manager
07.2021 - 02.2023
Job overview
- Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and process improvement.
- Used key metrics and prepared reports for executive management to monitor performance of commercial activities.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Reviewed 3PL and marketplace contracts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Tracked consumer behavior, content management and weight of purchase to develop robust customer acquisition and retention programs.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Nike & Sun And Sand Sports L.L.CDubai, U.A.E
Area Operations Manager
09.2015 - 06.2020
Job overview
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels by 18%.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Chaired weekly meetings with leadership teams to identify opportunities for improvement, establish milestones and tailor products to individual markets.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Sun And Sand Sports L.L.CDubai, U.A.E
Store Manager
06.2012 - 08.2015
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control and store opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Skills
Data analysis and reporting
Strategic planning and Coordination
Business process mapping & work flow planning
Budgeting and forecasting
Microsoft Suit
Microsoft Power BI
Google Analytics
Education
SBOA Chennai , Tamil Nadu
High School Diploma
05.2004 - 06.2006
Certification
Business Intelligence Analyst
Timeline
Commercial Manager
British Council
03.2023 - Current
E-commerce Inbound Manager
Brands For Less
07.2021 - 02.2023
Tableau
11-2020
SQL
10-2020
Python
10-2020
Business Intelligence Analyst
09-2020
Area Operations Manager
Nike & Sun And Sand Sports L.L.C
09.2015 - 06.2020
Store Manager
Sun And Sand Sports L.L.C
06.2012 - 08.2015
SBOA
High School Diploma
05.2004 - 06.2006