Mohan Balasubramani
Al Mushrif
Summary
Experienced with optimizing service operations and improving customer satisfaction. Utilizes team leadership and strategic planning to enhance service delivery. Track record of problem-solving and effective communication in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Service Manager
Vaibav Bajaj Pvt Ltd.
06.2024 - Current
- Improved equipment reliability by conducting regular preventive maintenance and repairs on electrical systems.
- Provided technical support to colleagues, enhancing overall team performance in addressing electrical maintenance challenges.
- Increased repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
Fabric Executive
Poppys Knitwear Pvt. Ltd.
06.2023 - 06.2024
- Developed innovative solutions for complex engineering challenges in the field of fabrication.
- Collaborated with operations team to implement robust process control and support production processes.
- Monitored semiconductor operations and adjusted controls of processing machines and equipment to produce compositions with specific electronic properties.
Application Maintenance Specialist
Akilam Technology LLP
03.2021 - 12.2022
- Expert in bug identification and resolution, ensuring smooth app performance across all platforms
- Monitored app performance, leading to significant speed and reliability improvements
Trainer
5D CADD Software Training Center
03.2020 - 02.2021
- AUTOCAD for electrical designs and CADD Revit MEP for electrical, projects
Graduate Apprentice
Chettinad Cement Corporation Pvt. Ltd.
11.2017 - 10.2018
- To monitor and troubleshoot work related to Gas Leakage Detection System
- Evaluated electrical installations and systems to isolate faults and implement corrective actions.
- Boosted energy efficiency in major projects with integration of sustainable electrical systems.
Education
Bachelor of Engineering - EEE
Chettinad College of Engineering & Technology
Karur, India.01.2017
HSC -
Trinity Academy Matriculation Higher Sec School
Namakkal, Tamil Nadu 637002, India01.2013
SSLC -
Trinity Academy Matriculation Higher Sec School
Namakkal, Tamil Nadu 637002, India01.2011
Skills
- Positive Attitude
- Multitasking and Organization
- Problem-Solving
- Customer Service Management
- Team Collaboration and Leadership
Timeline
Service Manager
Vaibav Bajaj Pvt Ltd.
06.2024 - Current
Fabric Executive
Poppys Knitwear Pvt. Ltd.
06.2023 - 06.2024
Application Maintenance Specialist
Akilam Technology LLP
03.2021 - 12.2022
Trainer
5D CADD Software Training Center
03.2020 - 02.2021
Graduate Apprentice
Chettinad Cement Corporation Pvt. Ltd.
11.2017 - 10.2018
Bachelor of Engineering - EEE
Chettinad College of Engineering & Technology
HSC -
Trinity Academy Matriculation Higher Sec School
SSLC -
Trinity Academy Matriculation Higher Sec School
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