Summary
Overview
Work History
Certification
Timeline
Work Availability
Volunteer
Mohandas  Shetty

Mohandas Shetty

Concierge
Dubai

Summary

To be a part of a prestigious organization where my qualifications, experiences and abilities can be fully utilized to contribute to the accomplishment of its vision and mission, thus high and sound analytical thinking faculty. I am industrious, law abiding, honest and sincere. I have good communication and interpersonal skills Personal Information Contact Cheerful, enthusiastic & innovative. Young ,Aspiring, hard working and dedicated in nature Able to work well in a team / group or independently under minimal supervision. Perform assigned task with greater responsibility. Friendly and pleasuring nature. Have good communication skills in English Can work under pressure and meet deadlines To be fully conversant with every dish served in the Restaurant and to provide explanations as requested. To communicate with other Restaurant staff and departments. To take responsibility for service in the area of the Restaurant under your responsibility during your shift. To assist the Restaurant Manager and their Assistants in the preparation and presentation of training programs, briefings and SOP’s. To report, monitor or handle small disciplinary matters. To be aware and promote all services offered in the Hotel. To ensure that all guest wishes are met so far as is reasonably possible. To welcome, sit and take food orders from guests in the Lounge or Restaurant. To ensure that service is at all times performed in a professional manner following standards set.

Overview

16
16
years of professional experience
4
4
Certifications

Work History

Concierge

Concierge - The Retreat Palm Dubai M, Gallery By
Dubai
08.2018 - Current
  • A Five Star Hotel on
  • Palm Jumeirah, Transport guest luggage to/from guestrooms
  • Escort guests to rooms and inform guests of all hotel services and features
  • Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay
  • Possessing knowledge of all hotel services and amenities
  • Responsible for day-to-day guest transportation/follow up
  • Handling guest complaints and courtesy calls
  • Escorting guest from vehicle to the reception
  • Handling upon check in and check out
  • Check airport pick up and drop daily basis and receiving
  • Sending letters courier and parcels
  • Knowledge of lost baggage procedure
  • Newspaper distribution
  • Having Knowledge Local Attraction and
  • Locations

BELL MAN - Inn Almuhanna Hotel, Tecom
Dubai
11.2015 - 07.2018
  • Transport guest luggage to/from guestrooms
  • Escort guests to rooms and inform guests of all hotel services and features
  • Possessing knowledge of all hotel services and amenities
  • Escorting guest from vehicle to the reception
  • Check airport pick up and drop daily basis and receiving
  • Knowledge of lost baggage procedure
  • Newspaper distribution
  • Having knowledge about Local Attraction and Locations

BELL MAN, Broad Way Hotel
Dubai
01.2011 - 08.2015

HEAD WAITER

Sadaf Restaurant
Dubai
02.2008 - 11.2010
  • To ensure that the service is at all times performed in a professional manner and to the style as specified by the Restaurant

Certification

SSLC (Secondary School Leaving

Timeline

Concierge

Concierge - The Retreat Palm Dubai M, Gallery By
08.2018 - Current

BELL MAN - Inn Almuhanna Hotel, Tecom
11.2015 - 07.2018

BELL MAN, Broad Way Hotel
01.2011 - 08.2015

HEAD WAITER

Sadaf Restaurant
02.2008 - 11.2010

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Mohandas Shetty Concierge