To be a part of a prestigious organization
where my qualifications, experiences and
abilities can be fully utilized to contribute to
the accomplishment of its vision and mission,
thus high and sound analytical thinking
faculty. I am industrious, law abiding, honest
and sincere. I have good communication and
interpersonal skills
Personal Information
Contact
Cheerful, enthusiastic & innovative.
Young ,Aspiring, hard working and
dedicated in nature
Able to work well in a team / group or
independently under minimal
supervision.
Perform assigned task with greater
responsibility.
Friendly and pleasuring nature.
Have good communication skills in
English
Can work under pressure and meet
deadlines To be fully conversant with every dish served
in the Restaurant and to provide explanations
as requested.
To communicate with other Restaurant staff
and departments.
To take responsibility for service in the area
of the Restaurant under your responsibility
during your shift.
To assist the Restaurant Manager and their
Assistants in the preparation and
presentation of training programs, briefings
and SOP’s.
To report, monitor or handle small disciplinary
matters.
To be aware and promote all services offered
in the Hotel.
To ensure that all guest wishes are met so far
as is reasonably possible.
To welcome, sit and take food orders from
guests in the Lounge or Restaurant.
To ensure that service is at all times
performed in a professional manner following
standards set.
Overview
16
16
years of professional experience
4
4
Certifications
Work History
Concierge
Concierge - The Retreat Palm Dubai M, Gallery By
Dubai
08.2018 - Current
A Five Star Hotel on
Palm Jumeirah, Transport guest luggage to/from guestrooms
Escort guests to rooms and inform guests of all hotel services and features
Responsible for attending to immediate needs of each guest upon arrival and follow through attention throughout stay
Possessing knowledge of all hotel services and amenities
Responsible for day-to-day guest transportation/follow up
Handling guest complaints and courtesy calls
Escorting guest from vehicle to the reception
Handling upon check in and check out
Check airport pick up and drop daily basis and receiving
Sending letters courier and parcels
Knowledge of lost baggage procedure
Newspaper distribution
Having Knowledge Local Attraction and
Locations
BELL MAN - Inn Almuhanna Hotel, Tecom
Dubai
11.2015 - 07.2018
Transport guest luggage to/from
guestrooms
Escort guests to rooms and inform guests
of all hotel services and features
Possessing knowledge of all hotel
services and amenities
Escorting guest from vehicle to the
reception
Check airport pick up and drop daily basis
and receiving
Knowledge of lost baggage procedure
Newspaper distribution
Having knowledge about Local Attraction
and Locations
BELL MAN, Broad Way Hotel
Dubai
01.2011 - 08.2015
HEAD WAITER
Sadaf Restaurant
Dubai
02.2008 - 11.2010
To ensure that the service is at all times
performed in a professional manner and to
the style as specified by the Restaurant