MOHANNAD IBRAHIM

· Open NTB Business accounts for Trade Licenses issued by UAE Authorities Mainland or Free Zone and make sure that all related documents are provided & necessary approvals from Business Management & Compliance obtained

· Ensure that KYC/EDD has been obtained for both Low and High-Risk Applications

· Ensure Customer satisfaction in the Account opening process by following agreed time standards and Submit applications on time with no delay

· Follow up with customers for any additional required documents as per ADIB Policy and Central Bank regulations.

. Ensure to build a relationship with all customers by answering their calls and queries and try to generate new leads from existing clients like their business suppliers or clients

. Cross-Sell other products like POS Machine, Payment Gateways & Business Credit Cards

· Achieve SMEs Revenues target & Business liabilities KPIs

· Increase New to Bank SMEs Business Accounts

· Increase Funds for existing portfolio SMEs Business

Accounts & Grow CASA liabilities for New Accounts opened

· Open Business accounts for all kinds of Trade Licenses issued by UAE Authorities Mainland or Free Zone and make sure that all related documents are provided & necessary approvals from Business Management & Compliance obtained

· Ensure that KYC/EDD has been obtained for both Low and High-Risk Applications

· Ensure Customer satisfaction in the Account opening process by following agreed time standards and Submit applications on time with no delay

· Follow up with customers for any additional required documents as per ADIB Policy and Central Bank regulations.

. Ensure to build a relationship with all customers by answering their calls and queries and try to generate new leads from existing clients like their business suppliers or clients

. Cross-Sell other products like POS Machine, Payment Gateways & ADIB Business Credit Cards

▪ Handle Investment and Corporate clients and process payments and cash movements according to the instructions received and verify signatures.

▪ Process FX deals if needed in case the customer has multiple currency accounts

▪ Prepare, validate, and release all payments / receipts using SWIFT system with high accuracy to avoid wrong addressed or double posted transactions.

▪ Knowledge of the swift system and understand the codes.

▪ Pass the required accounting entries using Core Banking system and Manual Vouchers.

▪ Manage the cash payments/ receipts before the cut off times to avoid the risks and penalties.

▪ Process custody settlement trades in Local, GCC and International Markets, as well as Wealth Management trades.

▪ Ensure day end reconciliation of Funds Cash.

▪ Update clients cash position.

▪ Provide high quality of service to our clients and build long term relationship with them.

▪ Perform cash transactions with a high level of speed and accuracy For Both Individuals and corporates

▪ Handle cheque transactions accurately while making sure to reduce customers waiting time

▪ Process transactions such as money transfers, collection of payments, Salary Deposits / withdrawals and other utility payments For Both Individuals and corporates

▪ Transfers balanced cash collections to the in charge and generates necessary closing reports.

▪ Investigate currency notes to determine genuine from counterfeit.

▪ Practice KYC / EDD and adheres to the AML Policies, regulatory requirements of Al Ansari Exchange and compliance of the Central Bank.