MOHD NASIR
Dubai
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Man
Al Ain Co-op (FMCG)
Al Hudaiba, Dubai, UAE
02.2022 - 07.2025
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Popular Mart
Azamgarh, Uttar Pradesh, India
05.2019 - 08.2021
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Master of Arts - Urdu
Shibli National College
UP, India06.2017
Master of Arts - Art
Shibli National College
UP, India06.2015
Skills
- Time Management
- Effective communication
- Product Knowledge
- Multitasking
- Active listening
- Customer Service
- Sales
- Customer Satisfaction
- Team work
- SAP Software
- Basic Computer Knowledge
- Customer relationship building
Certification
Playing Cricket
Watching Cricket
LANGUAGES
English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Arabic
Elementary (A2)
Timeline
Sales Man
Al Ain Co-op (FMCG)
02.2022 - 07.2025
Cashier
Popular Mart
05.2019 - 08.2021
Master of Arts - Urdu
Shibli National College
Master of Arts - Art
Shibli National College
Awards
Top Performer Of The Month
Best Employee Of The Year