Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Awards
Generic
MOHD NASIR

MOHD NASIR

Dubai

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sales Man

Al Ain Co-op (FMCG)
02.2022 - 07.2025
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Popular Mart
05.2019 - 08.2021
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Master of Arts - Urdu

Shibli National College
UP, India
06.2017

Master of Arts - Art

Shibli National College
UP, India
06.2015

Skills

  • Time Management
  • Effective communication
  • Product Knowledge
  • Multitasking
  • Active listening
  • Customer Service
  • Sales
  • Customer Satisfaction
  • Team work
  • SAP Software
  • Basic Computer Knowledge
  • Customer relationship building

Certification

Playing Cricket

Watching Cricket

LANGUAGES

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Arabic
Elementary (A2)

Timeline

Sales Man

Al Ain Co-op (FMCG)
02.2022 - 07.2025

Cashier

Popular Mart
05.2019 - 08.2021

Master of Arts - Urdu

Shibli National College

Master of Arts - Art

Shibli National College

Awards

Top Performer Of The Month

Best Employee Of The Year

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MOHD NASIR