Mohd Saquib

Working in various Hotels At Front Desk in Dubai on Travel Desk As a Inbound Tour Operator All Four companies.

• Using CRM & sales entry systems
• Preparing daily excel sales report
• Developed and sold tour packages and travel services across U.A.E.
• Coordinated with operators and agencies to negotiate competitive rates for tour packages.
• Created detailed travel itineraries, including fares, group discounts, and billing.
• Arranged trip guides, translators, charters, and managed special requests effectively.
• Ensured exceptional guest service by organizing diverse activities like desert safaris and cruises.
• Cultivated personal relationships with guests to enhance overall experience.
• Tailored individualized travel packages to meet specific customer needs-enhancing satisfaction levels.
• Resolved complaints, cancellations and refunds with mutually beneficial solutions.
• Trained new employees in effective communication techniques, improving team efficiency.
• Guided groups on scheduled tours, ensuring informative and engaging experiences.
• Collected payments from guests and ensured timely delivery of services.

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• Tailored individualized travel packages to meet specific customer needs-enhancing satisfaction levels.
• Developed itineraries that catered to different age groups and interests-increasing market reach.
• Coordinated logistics efficiently during each tour, ensuring smooth operations.