Hi, I’m
MohdFaiz Ahmad
Dubai
Summary
As a seasoned professional in Food & Beverage with five years of hands-on experience in Operations and Management, I adeptly oversee multiple outlets as an Area Manager. Certified in HACCP Level 3 and a Professional in Charge (PIC), my expertise includes food safety, team management, and daily operations. With a Bachelor's degree in Hotel Management, I combine practical skills with theoretical knowledge in the hospitality field.
Overview
5
years of professional experience
Work History
Chaiiwala of London
AREA MANAGER
11.2023 - Current
Job overview
- overseeing a team of 50+ employees, 3 Outlets, upholding brand standards, managing procurement, and optimizing P&L to increase franchisee profitability.
- Spearheaded the Opening of Barsha and Business Bay franchises.
- Drove operational excellence across three locations, enforcing brand compliance and food safety through systematic audits.
- Championed in-house production initiatives, achieving 25% reduction in food costs and bolstering product margins
- Crafted bespoke sales strategies, aligning with Marketing team to amplify outreach and revenue which Boosted sale by 15% for new stores.
- Crafted bespoke sales strategies, aligning with Marketing team to amplify outreach and revenue which Boosted sale by 15% for new stores.
- Training Supervisors and Managers of stores over SOPs and Brand standards
- Planing sales strategies in accordance to the location of the outlet
- Working closely with Marketing team to get right kind of campaign
- Delivering comprehensive training to staff and Conducting refresher over SOPs, Product knowledge, food safety and POS
- Instituted robust training modules for Supervisors and Managers, emphasizing SOP adherence and brand integrity..
- Collaborated with sales teams to create effective strategies that drove revenue growth consistently over time.
Chaiiwala of London
RESTAURANT MANAGER
04.2022 - 11.2023
Job overview
- Led comprehensive restaurant operations, enforcing rigorous compliance with Dubai Municipality Food Code for food safety.
- Boosted revenue with upselling strategies and successful combo promotions, increased the sales 25%.
- Slashed food costs by 10% through astute supplier negotiations, meticulous ordering, and strict budget management.
- Implemented Food Safety Management System adherence to Dubai Municipality Food Code
- Drafted Chaiiwala of London Training Manual and Standards of Operations
- Streamlined inventory processes, ensuring precise tracking of usage and wastage, resulting in a 5% reduction in waste and enhanced stock control.
- Conducts Daily Briefing and occasional Trainings for staff over New recipes, Upselling, revision over food Safety and Sequence of Service
- Tracking and Maintaining the Sales, Expenses, wastages and Staff Performance Record
London Dairy Kitchen And Coffee (LDC)
SUPERVISOR
04.2019 - 02.2022
Job overview
• Oversaw restaurant ops, incl. Deli, service, safety, deliveries & complaints
• Oversaw restaurant ops, incl. Deli, service, safety, deliveries & complaints
• Managed HACCP, ensured compliance, and led team to twice achieve Grade A
• Supported Cafe Manager in scheduling, waste control & operational planning
• Led alternate shifts, coordinated events & catering, and drafted menus/quotes
London Dairy Kitchen and Coffee (LDC)
ADMIN
10.2018 - 02.2022
Job overview
• Managed cafe orders & inventory
• Compiled sales reports effectively
• Trained & served as Barista
Worked as Admin.
Assisted cafe InCharge in ordering, inventory and making sales Report.
Education
Jamia Millia Islamia Central UniversityNew Delhi, India
Bachelor's Degree in Hotel Management & Tourism
05.2018
University Overview
GPA: 7.8
Central Board For Secondary EducationU.P, India
Senior Secondary (+2)
Skills
- Restaurant Operations and Management
- Operational Oversight
- Leadership Development
- Training and coaching
- Menu development
- Staff Recruiting
- Staff Training
- Performance Evaluations
- Quality Assurance
- Microsoft Office
- Policies and Procedures
- Inventory Management
- Strong verbal and written communication skills
Personal Information
- Date of Birth: 10/04/1997
- Nationality: Indian
- Marital Status: Single
Training And Achievements
- HACCP Level 3, 2021
- PIC Level 3, 11/01/19
- Achieved rapid career advancement from Supervisor to Restaurant Manager and then Area Manager for Chaiwala of London through proven leadership and operational prowess.
- Got Promoted as Incharge after one year of joining LDC.
References
- Ravindra Koshal, London Dairy Kitchen and Coffee, Sous Chef, +971 526552987
- Vitalis Sambhuli, London Dairy Kitchen and Coffee, Bistro Manager, +971 505081536
- Imran Hassan, Chaiiwala of London, Managing Director/Owner, 0562564621
Timeline
AREA MANAGER
Chaiiwala of London
11.2023 - Current
RESTAURANT MANAGER
Chaiiwala of London
04.2022 - 11.2023
SUPERVISOR
London Dairy Kitchen And Coffee (LDC)
04.2019 - 02.2022
ADMIN
London Dairy Kitchen and Coffee (LDC)
10.2018 - 02.2022
Jamia Millia Islamia Central University
Bachelor's Degree in Hotel Management & Tourism
Central Board For Secondary Education
Senior Secondary (+2)
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