Mohibb Ullah Khan
Customer Service / Call Taker
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Ready to help team achieve company goals. Highly organized, self-motivated, and proficient with computers. A commitment to safely and professionally handling confidential tasks.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Call Taker /Guest Service Agent
Museum of the future (MOTF)
Dubai
04.2022 - Current
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Greeted guests upon arrival and offered assistance.
- Provided guest assistance and recommendations for tourist attractions.
- Answered guest inquiries and provided information regarding hotel services and amenities.
- Maintained consistent positive customer feedback.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
Guest Service Representative/Call Taker
Expo 2020
Dubai
12.2017 - 03.2022
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Maintain a good customer service
- Receiving emergency call on EXPO 2020 TOLL FREE and connecting with authorities and concern departments.
- Providing professional assistance to visitors and staff enquiries by phone and email.
- keep a record on the daily basis
- Maintain the highest quality of customer service
- Very professionally dealing with guest and customers.
Education
Bachelor of Arts - Statistics And Economics
Hazara University
Pakistan 03.2011 - 03.2013
High School Diploma -
Technical Board
Pakistan 06.2013 - 06.2014
Skills
Call centre & customer service
undefinedTimeline
Call Taker /Guest Service Agent
Museum of the future (MOTF)
04.2022 - Current
Guest Service Representative/Call Taker
Expo 2020
12.2017 - 03.2022
High School Diploma -
Technical Board
06.2013 - 06.2014
Bachelor of Arts - Statistics And Economics
Hazara University
03.2011 - 03.2013
Similar Profiles
Gerald AsiimweGerald Asiimwe
Guest Relations Executive at Museum Of The FutureGuest Relations Executive at Museum Of The Future
Isobel StillIsobel Still
Wait Staff Member at Future FutureWait Staff Member at Future Future
Raquel O'BrienRaquel O'Brien
Security Guard at Fine Arts Museum- De Young MuseumSecurity Guard at Fine Arts Museum- De Young Museum