Mohomed Bismi ABBAS
Sales Associate
Damac hills 2,Amargo 308
Summary
Motivated sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Additional Information
Mobile number :+971582300847
Overview
3
3
years of professional experience
16
16
years of post-secondary education
5
5
Languages
Work History
Cashier
JOHN KEELLS HOLDINGS
Gampola
09.2021 - 10.2022
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Helped customers complete purchases, locate items and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Processed customer refunds and exchanges according to established guidelines.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Reviewed new promotions and monitored price changes.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Trained new cashier team members in customer service and money handling processes.
Sales Associate
OREL Corporation (Private) Limited
kandy
02.2020 - 09.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Logged reports, expenses, receipts, and sales in company database.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Informed customers of current store promotions to encourage additional sales purchases.
- Greeted customers and helped with product questions, selections and purchases.
- Issued receipts and processed refunds, credits or exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
Dispatch Officer
DARAZ.LK
Colombo
08.2018 - 09.2019
- Directed dispatching, routing and tracking of twenty fleet vehicles.
- Responded to over hundred daily caller requests with information about assistance and timeframes.
- Monitored flow of paperwork and directed information to appropriate departments.
- Directed investigations to verify and resolve customer or shipper complaints.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Assessed regulatory and operational risks for escalation to management.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
Education
Primary Education
Zahira College
Gampola,Sri Lanka 01.2002 - 12.2013
Advance Level (commerce)
Zahira College
Gampola,Sri Lanka 01.2014 - 12.2016
Information Technology
American College
Kandy.sri Lanka 03.2016 - 10.2016
Sales And Marketing Education
London Tec City Campus
Colombo Sri Lanka 01.2017 - 06.2017
Business Management
London Tec City Campus
Colombo.Sri Lanka 10.2019 - 04.2020
Skills
Sales expertise
undefinedHobbies
- swimming
- jogging
- playing games
- shadow boxing
Extra Curricula & Sport Activities
· Member of the college football team
· Member of the college athlete team
· Member of college cricket team
· Member of YMCA sport association
· Member of boxing academy in YMCA
Accomplishments
- Got promoted dispatch assistant to Dispatch Officer after only 3 month of Exceptional performance.
- Resolved product issues through consumer testing.
- Archived target by completing sales with accuracy and efficiency.
- Supervised team of 6 members.
Referees
- Chamika karunaratne
Operation executive,
JOHN KEELLS HOLDINGS
Sri Lanka
Mobile number :+94779668223
- Sinan khan
Hub operation executive
DARAZ.LK
Sri Lanka
Mobile Number :+94761375491
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
JOHN KEELLS HOLDINGS
09.2021 - 10.2022
Sales Associate
OREL Corporation (Private) Limited
02.2020 - 09.2020
Business Management
London Tec City Campus
10.2019 - 04.2020
Dispatch Officer
DARAZ.LK
08.2018 - 09.2019
Sales And Marketing Education
London Tec City Campus
01.2017 - 06.2017
Information Technology
American College
03.2016 - 10.2016
Advance Level (commerce)
Zahira College
01.2014 - 12.2016
Primary Education
Zahira College
01.2002 - 12.2013
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