Molin Dias
Summary
Adept at driving project success and fostering stakeholder relationships, I excelled at Al Khayyat Investments by mastering cross-functional collaboration and strategic planning. My approach enhanced team performance and project delivery, leveraging skills in vendor management and advanced problem-solving to exceed goals.
Overview
23
23
years of professional experience
Work History
Campaign and Project Manager
Al Khayyat Investments
Dubai, United Arab Emirates
05.2019 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
Events and Activation Manager
Wide Angle Events, Dubai
02.2014 - 04.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Sr. Event and Exhibition Executive
714 Advertising, Dubai
10.2007 - 03.2014
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Conducted comprehensive market research to guide development of highly successful new service offering.
- Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
- Enhanced online presence and e-commerce sales through overhaul of company website and digital marketing strategies.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Event Executive
Artaaj Events
10.2004 - 04.2007
- Enhanced event attendee satisfaction by effectively coordinating all event logistics and ensuring smooth operations.
- Managed all aspects of travel arrangements for speakers and VIP guests attending events, ensuring a positive experience throughout their stay.
- Planned productive work schedule to maximize number of sales calls and minimize expense.
- Optimized venue setup by working closely with decorators and caterers in order to create a welcoming atmosphere.
- Utilized social media platforms effectively to promote events, engaging target audiences through compelling content creation.
- Implemented post-event evaluations to gather feedback from attendees, using insights to inform future improvements in event planning strategy.
- Supervised on-site event staff for smooth execution of planned activities while maintaining high safety standards.
- Collaborated with cross-functional teams to develop innovative event themes and creative concepts that engaged attendees.
- Handled crisis situations professionally during events by implementing appropriate contingency plans and maintaining clear communication with stakeholders.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated florists, photographers, and musicians for events.
- Delivered prompt payment for event vendors, venues, staff and transportation providers.
- Developed creative themes for events and created related activities to engage attendees.
- Created detailed timelines and budgets for events to meet all deadlines.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Analyzed event costs to identify areas of improvement and cost savings.
- Produced concept plans for high-profile corporate meetings and events.
Event Executive
Indian Express
Mumbai, India
04.2002 - 08.2004
- Managed all aspects of travel arrangements for speakers and VIP guests attending events, ensuring a positive experience throughout their stay.
- Optimized venue setup by working closely with decorators and caterers in order to create a welcoming atmosphere.
- Enhanced event attendee satisfaction by effectively coordinating all event logistics and ensuring smooth operations.
Education
Post-Baccalaureate Diploma - Advertising , Events And PR
St Xaviers Institute of Communications
Mumbai, IndiaSkills
- Project planning and development
- Client relations
- Strategic planning
- Customer relations
- Staff management
- Stakeholder communications
- Advanced problem solving
- Cross-functional collaboration
- Budget preparation
- Vendor sourcing
- Vendor management
- Staff training and motivation
Languages
English
Hindi
Marathi
Konkani
Timeline
Campaign and Project Manager
Al Khayyat Investments
05.2019 - Current
Events and Activation Manager
Wide Angle Events, Dubai
02.2014 - 04.2019
Sr. Event and Exhibition Executive
714 Advertising, Dubai
10.2007 - 03.2014
Event Executive
Artaaj Events
10.2004 - 04.2007
Event Executive
Indian Express
04.2002 - 08.2004
Post-Baccalaureate Diploma - Advertising , Events And PR
St Xaviers Institute of Communications