Strategy-oriented and results-driven Skills, People Management, Trainings, International Business Development, and Operations with 18 + years of successful end-to-end RPO Industry for the Middle East, Africa, US IT, And the UK.
Proven record of exceeding employer expectations by offering a mix of People Management, Vendor Management / Recruitment agencies. Training, International sales, and marketing, Business Development, client Delivery /Customer Service & Account Management in leading cooperates and Multinational Companies for multimillion-dollar MNCs across diverse industries in Recruitment.
Develop and implement creative and innovative sourcing strategies and lead a team of recruiters/ Managers covering the industries in IT and non-IT that is hospitality, retail, aviation, oil & gas, F&A, Engineering, FMCG, Healthcare, Construction, Real Estate, Sales & marketing.
Managing a full talent and client acquisition portfolio.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Business Development Head
Hravailable (Start-UP)
06.2021 - Current
Strategic Planning: Developing and implementing operational strategies that align with the company's goals and objectives
Client Management | Account Management: Building and maintaining relationships with clients, understanding their recruitment needs, and ensuring high levels of client satisfaction
Team Leadership: Managing and motivating a team of recruiters and operations staff, ensuring they are equipped to meet their targets and deliver high-quality service
Process Improvement: Continuously reviewing and optimizing recruitment processes to improve efficiency and effectiveness
Compliance and Quality Assurance: Ensuring adherence to legal and regulatory requirements, as well as maintaining high standards of service delivery
Financial Management: Monitoring budgets, expenses, and financial performance to ensure profitability and sustainable growth
Technology and Innovation: Leveraging technology and innovative solutions to enhance recruitment processes and service delivery
Market Analysis: Staying informed about industry trends, competitor activities, and market conditions to identify opportunities for growth
Developed new business partnerships with industries included, Healthcare, Fintech, IT, Real Estate, Hospitality, Manufacturing, Shipping and Logistics, Construction, Manufacturing, Luxury Retail, Fashion, Education
Head of Operations in Recruitment
VMC (Training, ISO Certification & Recruitment)
01.2015 - 01.2019
Manage full life cycle recruitment (post, source, prescreen, schedule, background, references, offer, onboarding, etc.) & the complete hiring process within defined metrics to minimize overall time-to-start
Supervising and providing overall guidance, coaching and training, including interviewing techniques to the recruitment team / hiring managers
Manage relationships with external recruitment agencies / Vendors and headhunters
Develop service-level agreements to ensure an effective and efficient recruitment life cycle while minimizing cost-per-hire
Implement new sourcing methods (e.g
Social recruiting and Boolean searches) Marketing the company as an employer of choice to potential candidates and clients
Recommend ways to improve the employer brand
Keeping track of recruiting metrics - time-to-fill and cost-per-hire
Regularly attending conferences, seminars, job fairs, and other industry events to network with potential candidates, Partners, Vendors, or clients and develop long-lasting professional relationships
Led cross-functional teams to achieve company goals, fostering collaboration and communication.
Collaborated with executive leadership on strategic planning initiatives to drive business growth.
Trained and guided team members to maintain high productivity and performance metrics.
Provide Reports – Daily, Weekly, and Monthly to the reporting authorities
Give employees feedback during one-on-one meetings and informally as regularly as possible
Operations Head Recruitment
IMS - UK-based Company
01.2012 - 12.2014
Build and maintain relationships with client organizations to understand their hiring needs
Consult with clients to define job requirements and candidate profiles
Use various channels (job boards, social media, networking, etc.) to source potential candidates
Screen resumes and applications to identify suitable candidates
Conduct interviews (phone, video, or in-person) to assess candidate qualifications on escalations
Provide advice and guidance on market trends, salary levels, and recruitment strategies
Facilitate negotiation between clients and candidates regarding employment terms and conditions
Manage offer letters, contracts, and related documentation.
Head Client Communications and Business Development
QX Ltd -(UK Based Award Winning KPO & RPO
12.2009 - 09.2012
Managed a team of sales representatives, Managers and Recruiters, providing coaching and guidance to exceed sales targets
Building and maintaining relationships with existing clients
Understanding clients' recruitment needs and providing them with suitable candidates
Developing new business opportunities with potential clients
Negotiating contracts and fees with clients
Collaborating with recruiters to source and match candidates to job openings
Monitoring market trends and competitor activities
Achieving sales targets and KPIs set by the company
Assisted with writing job postings and job descriptions for boards
Providing feedback to management to improve recruitment processes and client satisfaction.
Sales and Promotions
Starboard Services - MNC - Acquired by LVMH Moët H
03.2008 - 11.2009
Communicated effectively with both students and faculty regarding upcoming sales and promotions.
Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
Maintained knowledge of current sales and promotions, effectively communicating this information to customers as applicable.
Developed and maintained knowledge of current sales and promotions.
Manager Business Development
Trans Works Information Services Pvt Ltd - MINACS
05.2004 - 03.2008
Actively identify and generate leads through strategic sales and marketing plan
Heavy outbound cold calls targeting employers that are hiring to market internal top talent
Managed a diverse portfolio of accounts, consistently exceeding revenue targets
Analyze available staffing resources for most efficient placement based on enterprise needs, peer-unit needs, and unit needs
Devise and execute strategic recruitment plans aligning with company's recruitment strategy
Maintain ongoing follow-up with prospective clients both in person and by phone
Continuously evaluate businesses to determine which staffing scenario would be suitable for clients overall staffing objective
Promote team effectiveness through orientation, on-going training, and performance feedback
Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline
Optimized sales funnels by leveraging data-driven insights to refine targeting strategies and maximize conversion rates.
Assistant Manager Business Development
iCall India Limited
02.2002 - 04.2004
Negotiated contracts with key partners to secure favorable terms for both parties involved in agreements.
Increased business development opportunities by identifying and securing new partnerships.
Conducted market research to identify emerging trends and potential areas of growth.
Implemented a client feedback system to gather valuable insights for continuous improvement in products and services offered.
Education
Skills
Client Management Account Management
Business Development
Proposal Writing
Business Modeling
Team Leadership
Strategic Planning
Training and mentoring
Marketing strategy
Staff Management
Strategic Partnerships
Lead Generation
Lead prospecting
Budget Forecasting
Recruitment
Certification
Certified Trainer as TTT
Certified in training arena for Train the Trainers.
Additional Information
18+ Years in RPO
References
On Request
Timeline
Business Development Head
Hravailable (Start-UP)
06.2021 - Current
Head of Operations in Recruitment
VMC (Training, ISO Certification & Recruitment)
01.2015 - 01.2019
Operations Head Recruitment
IMS - UK-based Company
01.2012 - 12.2014
Head Client Communications and Business Development
QX Ltd -(UK Based Award Winning KPO & RPO
12.2009 - 09.2012
Sales and Promotions
Starboard Services - MNC - Acquired by LVMH Moët H