Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
MONA BAKR

MONA BAKR

Ajman

Summary

Versatile professional with a background in secretarial duties and digital marketing. With [3 years] of experience in office administration, I excel in managing executive calendars, organizing meetings, and handling confidential information. Additionally, my expertise in digital marketing includes social media management, content creation, and SEO strategies. I bring a unique blend of administrative efficiency and digital marketing skills to drive organizational success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Secretary, Marking, Admin

Hamad Al Fadhli For Real-estate Investment
01.2023 - Current
  • Provide administrative support to team of real estate agents, managing calendars, scheduling appointments, and coordinating meetings.
  • Managing customer databases, preparing contracts, and coordinating real estate offers.
  • Drafting and editing correspondence, reports and other documents for internal and external communication.
  • Maintains and organizes physical and digital filing systems, ensuring efficient retrieval of important documents.
  • Screening and routing phone calls and emails, answering inquiries and forwarding to appropriate team members.
  • Assist in creating marketing materials such as real estate listings, brochures, and flyers.
  • Develop and implement social media strategies across platforms, resulting in 30% increase in follower engagement.
  • Create engaging content for company website, blog, and social media channels, driving traffic and improving SEO rankings.
  • Managing company’s social media pages, managing content, and posting available data on daily basis
  • Managing advertisements on daily basis on real estate websites such as Real Estate - Bayut - Marjan - Al-Waseet - Bushmalan

Sales & Marketing

EKAT For Animal Trading
11.2020 - 12.2022
  • Managed diverse range of animal products, overseeing procurement, inventory, and sales.
  • Designed and executed marketing strategies targeted at veterinarians, pet owners, and animal farms.
  • Conducted market research to identify trends and opportunities in animal supplies industry.
  • Oversaw customer orders, ensuring timely delivery and high customer satisfaction.
  • Conducted data entry and website maintenance tasks to update product listings and prices.
  • Designed website banners and promotional offers to enhance online visibility and drive sales.
  • Collaborated with sales team to develop effective promotional campaigns.
    Managed social media accounts and email marketing campaigns to engage with customers and promote products.

Secretary

El Haj Company For Export And Import
09.2019 - 05.2020
  • Managed office operations including correspondence, drafts, memos, and emails related to import/export activities of foodstuffs and detergents.
  • Coordinated incoming messages and sorted correspondence, ensuring timely and accurate communication flow.
  • Prepared detailed weekly reports for management, highlighting key metrics and updates on shipments, inventory, and office operations.
  • Maintained office supplies inventory, adhering to budget constraints and ensuring seamless office functionality.
  • Handled international shipments, coordinating with shipping companies for timely and cost-effective deliveries.
  • Welcomed visitors and managed their interactions with specific individuals, maintaining professional and welcoming environment.
  • Recorded meeting minutes, transcribed discussions, and distributed tasks to relevant team members, ensuring follow-up on action items.

Secretary

New San Marino For Tourism
05.2017 - 05.2019
  • Answer and forward phone calls when necessary
  • Manage daily, weekly, and monthly agenda; schedule new meetings and appointments
  • Coordinate hotel bookings for clients and visitors, organizing tours as needed
  • Prepare and publish correspondence, memos, and forms
  • File and update contact information for employees, clients, and external partners
  • Support and facilitate completion of periodic reports
  • Monitor office supply levels and place orders as needed
  • Make travel arrangements for staff and clients
  • Handle expense documentation and reporting
  • Perform occasional reception duties

Education

Bachelor - Early Childhood Education

Faculty of Eductaion
Alexandria University
06.2012

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Proficient in Photoshop
  • Social media management (Facebook, Instagram, Twitter, )
  • Content creation and copywriting
  • Search Engine Optimization (SEO) techniques
  • Excellent organizational and time management skills
  • Strong communication skills, both written and verbal
  • Attention to detail and accuracy
  • Ability to work independently and in team

Languages

Arabic
Bilingual or Proficient (C2)
English
Advanced (C1)

Additional Information

I have a valid residency permit for the company I currently work for, and it will be canceled once I resign.
I cannot join work before serving the notice period (one month from the date of submitting my resignation).

Timeline

Secretary, Marking, Admin

Hamad Al Fadhli For Real-estate Investment
01.2023 - Current

Sales & Marketing

EKAT For Animal Trading
11.2020 - 12.2022

Secretary

El Haj Company For Export And Import
09.2019 - 05.2020

Secretary

New San Marino For Tourism
05.2017 - 05.2019

Bachelor - Early Childhood Education

Faculty of Eductaion
MONA BAKR