Mona Bashar

Overseeing comprehensive business functions, this role involves leading a successful acquisition and seamless business transition into the standards of a large group of companies. From initial planning to full operational integration, the responsibilities include building and training teams, establishing branding, and implementing standard operating procedures across all departments. Strategic oversight with the implementation of operations, finance, sales, marketing, and HR, with a focus on business continuity planning, performance optimization, and alignment with key stakeholders. Additionally, this position involves spearheading business expansion, providing leadership by setting targets, and fostering communication across the organization to ensure operational efficiency and successful strategic execution.

In my position, I ensured the secure and efficient administration of patient health records. Leading a dynamic team, I was responsible for formulating, implementing, and enforcing governance frameworks and policies to protect the confidentiality and integrity of patient information. Collaborating with cross-functional teams, I assessed and addressed risks, ensured compliance with regulatory standards, and championed ongoing improvements in patient health record management. My duties encompassed streamlining operational processes, conducting privacy standard audits, and cultivating a culture of proactive response to emerging challenges.

In my role, I concentrated on planning and set up of the EPIC Electronic Medical Records (EMR) system to enhance healthcare delivery, incorporating strong operational management skills. This involved collaborating with various teams, managing time and resources effectively. I addressed technical issues, implemented upgrades, and provided crucial support to end-users, ensuring seamless integration with existing systems. Additionally, my responsibilities extended to the establishment and execution of robust data security measures to safeguard patient health records. I actively collaborated with diverse teams, conducted end-user training, and maintained comprehensive documentation, demonstrating a holistic approach to advancing digital healthcare within the NHS.

My responsibility involved guiding a dynamic team to orchestrate flawless logistics for extensive events. I collaborated with both internal and external partners, streamlined venue operations, and prioritized attendee safety through carefully devised emergency response plans. Emphasizing efficient budgeting, coordinating with vendors, and perpetually seeking improvement, this pivotal role contributed significantly to crafting memorable experiences for event attendees. The position demanded robust leadership, organisational acumen, and a genuine enthusiasm for excelling in a dynamic and fast-paced setting.

I played a multifaceted role in driving the branch success. I spearheaded a high-performing team, overseeing the recruitment and onboarding of new personnel, ensuring they were equipped with the necessary training and resources to meet our ambitious sales goals. Additionally, I implemented streamlined operational processes, optimizing workflow efficiency to enhance productivity. I consistently monitored sales performance and market trends, strategizing and executing initiatives to meet or exceed our targets. My role demanded a delicate balance between talent acquisition, resource management, and data-driven decision-making to not only meet but exceed our sales targets, contributing significantly to the company's growth and profitability leading us to become the best performing branch in sales figures in both England and Wales area.

I managed client accounts with unwavering precision, executing various banking transactions and swiftly responding to client requests. My role also entailed seamless coordination with different departments such as Operations, Credit, and Compliance to ensure client instructions were executed efficiently. I diligently exercised checks and controls in accordance with the bank's policies, maintaining the highest standards of security and compliance. Direct communication with clients was a fundamental aspect of my role, allowing me to address operational matters and provide the exceptional service synonymous with Emirates NBD. Above all, I upheld the utmost commitment to client confidentiality, rigorously following related processes to safeguard their trust and privacy.

I lead the recruiting activities, assisted employees with HR-related queries, facilitated the professional development of staff through training and development initiatives, and organized team-building activities. I prioritized employee well-being by implementing mental health support programs, ensured adherence to HR regulations, provided guidance on benefits, and utilized data insights for strategic decision-making. Additionally, I actively promoted diversity and inclusion as part of daily HR functions.