Summary
Overview
Work history
Education
Skills
Languages
Personal Information
Affiliations
Timeline
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Mona Maria Butt

Mona Maria Butt

Dubai,UAE

Summary

Sales professional specializing in business-to-business sales and lead generation. Demonstrated success in customer relationship management and business development, utilizing strong communication skills to improve customer relations and increase upselling opportunities. Expertise in achieving strategic growth objectives through effective interpersonal communication.

Resourceful Sales Executive with years of experience working independently and collaboratively with team to foster client relationships and drive sales. Astute in identifying decision makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategise and improve sales approaches.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work history

Sales Executive

PACE CROSS SHIPPING SERVICES L.L.C
Dubai, UAE
11.2024 - Current
  • Successfully navigated challenging negotiations, driving business growth and profitability.
  • Boosted sales revenue through targeted marketing strategies.
  • Delivered impactful sales presentations to engage potential customers and partners.
  • Managed key client accounts to ensure service excellence and foster long-term partnerships.
  • Cultivated customer loyalty through exceptional service, resulting in repeat business.
  • Established strong relationships with industry leaders to expand business reach.
  • Identified new business opportunities that enhanced company growth potential.

Customer Sales Representative

Star Imperial Market Consultancy
Dubai, UAE
11.2021 - 11.2024
  • Achieved consistent sales growth by identifying customer needs and delivering tailored solutions.
  • Skilled in cold calling, lead generation, and closing deals through effective follow-ups.
  • Cultivated strong client relationships, ensuring high levels of satisfaction.
  • Collaborated with team members to foster a positive sales environment and exceed targets.
  • Participated in team meetings, contributing towards strategy improvement.
  • Developed sales strategies for higher conversion rates.
  • Managed customer complaints, improving overall satisfaction.

Consultant

Focal Migration
Dubai, UAE
04.2019 - 12.2020
  • Engaged potential clients through direct calls and meetings to evaluate migration goals.
  • Nurtured leads by providing guidance on study, visitation, and work permits.
  • Liaised with clients throughout consulting process to ensure satisfaction at every stage.
  • Conducted comprehensive market research to identify growth opportunities.
  • Enhanced client understanding of market trends for informed decision-making.
  • Facilitated documentation completion and submission, increasing successful applications by 15%.
  • Supported organisation in achieving measurable customer satisfaction improvements.

Customer Service Warrant

Telecom
Lahore, Pakistan
07.2014 - 12.2018
  • Managed inbound and outbound queries regarding import-export sales of electrical goods.
  • Generated leads and followed up with potential clients, boosting B2B sales by 20%.
  • Processed customer orders while delivering after-sales support to secure repeat business.
  • Increased customer satisfaction by resolving issues.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Applied positive customer service approach to increase satisfaction levels.

Education

Bachelor Of Arts - Busines, Economics

University Of Punjab
Lahore, Pakistan
07.2001 - 09.2003

Skills

  • Sales and lead generation
  • Customer relationship management
  • Communication skills
  • Microsoft Office proficiency
  • Business-To-Business sales
  • Customer relations
  • Upselling expertise
  • Business development
  • Interpersonal communication
  • Lead generation

Languages

English
Proficient (C2)
Urdu
Fluent
Hindi
Advanced (C1)

Personal Information

  • Gender: Female
  • Nationality: Pakistani

Affiliations

  • Professional Development
  • Gardening
  • Language Learning
  • Volunteer Work

Timeline

Sales Executive

PACE CROSS SHIPPING SERVICES L.L.C
11.2024 - Current

Customer Sales Representative

Star Imperial Market Consultancy
11.2021 - 11.2024

Consultant

Focal Migration
04.2019 - 12.2020

Customer Service Warrant

Telecom
07.2014 - 12.2018

Bachelor Of Arts - Busines, Economics

University Of Punjab
07.2001 - 09.2003

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Mona Maria Butt