Summary
Overview
Work History
Education
Skills
Software
Timeline
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Monalisa Dsouza

Human Resource Specialist
Dubai

Summary

Goal-oriented Human Resources Specialist with over 5 years of experience diverse HR assignments, including talent acquisition, payroll, employee relations, performance management and policy implementation. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.

Exceptionally skilled at administering corporate HR initiatives and prioritizing and managing multiple projects and deadlines concurrently.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

HR & Admin Officer

Elemnts Group General Trading Co. LLC
Dubai
02.2022 - Current
  • Manage talent acquisition, onboarding, payroll administration, and records management
  • Maintained and updated employee benefits and records; collaborated with an accountant to ensure accurate payroll
  • Carry out Recruitment process
  • Carryout HR Orientation & joining formalities of new employees at the time of onboard
  • Implement HR policies based on UAE Labor Law.
  • Coordinate with PRO for new visa, visa renewals, visa cancellation, status change, change profession etc.
  • Maintain employee details in HRMS and personal file.
  • Time-keeping management and the daily attendance of employees, Daily/ weekly/ monthly basis
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Handle medical insurance and timely process of addition / deletions and renewal of Insurance card, Insurance Claims etc
  • Periodical performance appraisal of employees, promotions, salary revisions, disciplinary actions etc.
  • Attend to employees’ grievances and provide guidance and implement disciplinary procedures.
  • Preparation of Memos, warning letters and other correspondences
  • Generating weekly, monthly & yearly reports on various HR activities
  • Knowledge of TASHEEL SYSTEM & GDRFA
  • Handling all the responsibilities of Property management for the subsidiary company K.G. Enterprise DMCC & One World International DMCC.

Human Service Delivery Associate

Accenture Solutions
Mumbai
08.2019 - 06.2021
  • Drive efficacy in the SAP payroll system by analyzing payroll data
  • Process a full range of payroll transactions including garnishments, benefit deductions, overtime, bonus payments, and commissions, bi-weekly for over 30,000 exempt and nonexempt employees in multiple states
  • (EMEA & APAC regions)
  • Complete weekly and bi-weekly payroll, including adjustments when required, effectively utilizing HR/Benefits software
  • Collaborate closely with HRBPs, Head of HR and IT staff to maintain the integrity of employee data and relevant payroll and benefits data
  • Collect and verify timekeeping information for all employees through Kronos and ATLAS
  • Handled employees' grievances related to paycheck, largely through emails, calls, chats
  • Developed and implemented internal HR processes and worked on process improvements to ensure efficiency through automating functions and timely deliverables
  • Handled all transaction process from hire to retire
  • Maintain knowledge of legal requirement and government reporting regulations affecting HR functions
  • Liaise with Payroll department, benefits broker and carriers to resolve employee payroll and benefits matters
  • Provide best practices to workplace disputes, coach and drive positive organizational change, and maintain high ethical standards and confidentiality.

Junior HR Officer

HDFC Bank
Mumbai
10.2018 - 07.2019
  • Facilitated Human Resources (HR) functions, including pre and post on-boarding, new hire orientations, scheduling and conducting interviews
  • Managed the recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements for new / existing departments
  • Executed the entire gamut of task in recruitment encompassing sourcing, screening, selection and appointment, etc
  • Pre-Onboarding process and documentation of the new-hires
  • Processed Cibil record check with the designated team and maintain MIS report for the same
  • Updated all new staff details in HRMS
  • Interfacing with management and head of department for implementing HR policies & procedures in line with core organizational objectives and recommended new approaches, policies and procedures to effect continual improvements in efficiency
  • Processed Offer letters, Contract and Intern Letters using the Fitment Software
  • Salary computation and Compensation management
  • Align with the Hiring staff, Compensation and Benefit team for the process of
  • Offer letters, Intern and Contract letters for the approvals
  • Evaluated results in relation to established goals.

Senior Recruiter

Ventures HRD Centre
Mumbai
03.2016 - 09.2018
  • Responsible for full life cycle recruiting, including sourcing, interviewing, qualifying and placement of a full range of IT and Non-IT candidates for contract, contract, permanent and direct hire positions
  • Defining job descriptions and short-listing candidates based on the requirement, technology, skillset, experience, and education
  • Collaborating with hiring managers to understand their hiring needs and goals
  • Leverage multiple sourcing strategies and channels including external network, job boards, and internal referrals to provide high-quality candidates for open positions
  • Responsible for the first-round telephonic screening of the profiles and communicating with all candidates on a regular basis and arranging & conducting interviews
  • Screening resumes, interviewing qualified candidates, evaluating skill level, managing offer process, reference checks, and making salary recommendations
  • Practiced keen attention to detail and character judgment to pre-screen candidates before sending them to interviews
  • Worked with external vendors to ensure appropriate tests, background, and reference checks were completed
  • Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates
  • Responsible for creating and preparation of work orders, vendor contracts, offer letters, experience letters and relieving letters.

Education

Bachelor of Mass Media - Advertising

University of Mumbai
03.2013 - 04.2015

Pursuing CIPD Level 5 – People Management -

ICS Learn
United Kingdom
11.2022 - Current

UAE Labor Law

Learner's Point Academy
Dubai, UAE
01.2022 - 04.2022

Skills

Critical Thinker, Problem Solver, Quick Learner, Attention to details, Resilient, Willingness to learn

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Software

SAP

PeopleSoft

ServiceNow - Ticketing tool

ADP & PCPW

Atlas

Kronos - Time Management

Oracle

Timeline

Pursuing CIPD Level 5 – People Management -

ICS Learn
11.2022 - Current

HR & Admin Officer

Elemnts Group General Trading Co. LLC
02.2022 - Current

UAE Labor Law

Learner's Point Academy
01.2022 - 04.2022

Human Service Delivery Associate

Accenture Solutions
08.2019 - 06.2021

Junior HR Officer

HDFC Bank
10.2018 - 07.2019

Senior Recruiter

Ventures HRD Centre
03.2016 - 09.2018

Bachelor of Mass Media - Advertising

University of Mumbai
03.2013 - 04.2015

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Monalisa DsouzaHuman Resource Specialist