SAP
Monalisa Dsouza
Human Resource Specialist
Dubai
Summary
Goal-oriented Human Resources Specialist with over 5 years of experience diverse HR assignments, including talent acquisition, payroll, employee relations, performance management and policy implementation. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Exceptionally skilled at administering corporate HR initiatives and prioritizing and managing multiple projects and deadlines concurrently.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
HR & Admin Officer
Elemnts Group General Trading Co. LLC
Dubai
02.2022 - Current
- Manage talent acquisition, onboarding, payroll administration, and records management
- Maintained and updated employee benefits and records; collaborated with an accountant to ensure accurate payroll
- Carry out Recruitment process
- Carryout HR Orientation & joining formalities of new employees at the time of onboard
- Implement HR policies based on UAE Labor Law.
- Coordinate with PRO for new visa, visa renewals, visa cancellation, status change, change profession etc.
- Maintain employee details in HRMS and personal file.
- Time-keeping management and the daily attendance of employees, Daily/ weekly/ monthly basis
- Maintained office supplies, distributed mail and processed invoices for payment.
- Handle medical insurance and timely process of addition / deletions and renewal of Insurance card, Insurance Claims etc
- Periodical performance appraisal of employees, promotions, salary revisions, disciplinary actions etc.
- Attend to employees’ grievances and provide guidance and implement disciplinary procedures.
- Preparation of Memos, warning letters and other correspondences
- Generating weekly, monthly & yearly reports on various HR activities
- Knowledge of TASHEEL SYSTEM & GDRFA
- Handling all the responsibilities of Property management for the subsidiary company K.G. Enterprise DMCC & One World International DMCC.
Human Service Delivery Associate
Accenture Solutions
Mumbai
08.2019 - 06.2021
- Drive efficacy in the SAP payroll system by analyzing payroll data
- Process a full range of payroll transactions including garnishments, benefit deductions, overtime, bonus payments, and commissions, bi-weekly for over 30,000 exempt and nonexempt employees in multiple states
- (EMEA & APAC regions)
- Complete weekly and bi-weekly payroll, including adjustments when required, effectively utilizing HR/Benefits software
- Collaborate closely with HRBPs, Head of HR and IT staff to maintain the integrity of employee data and relevant payroll and benefits data
- Collect and verify timekeeping information for all employees through Kronos and ATLAS
- Handled employees' grievances related to paycheck, largely through emails, calls, chats
- Developed and implemented internal HR processes and worked on process improvements to ensure efficiency through automating functions and timely deliverables
- Handled all transaction process from hire to retire
- Maintain knowledge of legal requirement and government reporting regulations affecting HR functions
- Liaise with Payroll department, benefits broker and carriers to resolve employee payroll and benefits matters
- Provide best practices to workplace disputes, coach and drive positive organizational change, and maintain high ethical standards and confidentiality.
Junior HR Officer
HDFC Bank
Mumbai
10.2018 - 07.2019
- Facilitated Human Resources (HR) functions, including pre and post on-boarding, new hire orientations, scheduling and conducting interviews
- Managed the recruitment life-cycle for sourcing the best talent from diverse sources after identification of manpower requirements for new / existing departments
- Executed the entire gamut of task in recruitment encompassing sourcing, screening, selection and appointment, etc
- Pre-Onboarding process and documentation of the new-hires
- Processed Cibil record check with the designated team and maintain MIS report for the same
- Updated all new staff details in HRMS
- Interfacing with management and head of department for implementing HR policies & procedures in line with core organizational objectives and recommended new approaches, policies and procedures to effect continual improvements in efficiency
- Processed Offer letters, Contract and Intern Letters using the Fitment Software
- Salary computation and Compensation management
- Align with the Hiring staff, Compensation and Benefit team for the process of
- Offer letters, Intern and Contract letters for the approvals
- Evaluated results in relation to established goals.
Senior Recruiter
Ventures HRD Centre
Mumbai
03.2016 - 09.2018
- Responsible for full life cycle recruiting, including sourcing, interviewing, qualifying and placement of a full range of IT and Non-IT candidates for contract, contract, permanent and direct hire positions
- Defining job descriptions and short-listing candidates based on the requirement, technology, skillset, experience, and education
- Collaborating with hiring managers to understand their hiring needs and goals
- Leverage multiple sourcing strategies and channels including external network, job boards, and internal referrals to provide high-quality candidates for open positions
- Responsible for the first-round telephonic screening of the profiles and communicating with all candidates on a regular basis and arranging & conducting interviews
- Screening resumes, interviewing qualified candidates, evaluating skill level, managing offer process, reference checks, and making salary recommendations
- Practiced keen attention to detail and character judgment to pre-screen candidates before sending them to interviews
- Worked with external vendors to ensure appropriate tests, background, and reference checks were completed
- Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates
- Responsible for creating and preparation of work orders, vendor contracts, offer letters, experience letters and relieving letters.
Education
Bachelor of Mass Media - Advertising
University of Mumbai
03.2013 - 04.2015
Pursuing CIPD Level 5 – People Management -
ICS Learn
United Kingdom 11.2022 - Current
UAE Labor Law
Learner's Point Academy
Dubai, UAE 01.2022 - 04.2022
Skills
Critical Thinker, Problem Solver, Quick Learner, Attention to details, Resilient, Willingness to learn
Talent Acquisition & Development Engagement On-Boarding PerformanceManagement Leadership Development Operational Performance
Software
PeopleSoft
ServiceNow - Ticketing tool
ADP & PCPW
Atlas
Kronos - Time Management
Oracle
Timeline
Pursuing CIPD Level 5 – People Management -
ICS Learn
11.2022 - Current
HR & Admin Officer
Elemnts Group General Trading Co. LLC
02.2022 - Current
UAE Labor Law
Learner's Point Academy
01.2022 - 04.2022
Human Service Delivery Associate
Accenture Solutions
08.2019 - 06.2021
Junior HR Officer
HDFC Bank
10.2018 - 07.2019
Senior Recruiter
Ventures HRD Centre
03.2016 - 09.2018
Bachelor of Mass Media - Advertising
University of Mumbai
03.2013 - 04.2015