Moncy Varghese
Dubai
Summary
Visionary IT leader with 19+ years of global experience delivering enterprise-scale digital transformation across real estate, retail, and technology domains. Proven track record of driving growth through innovative mobile apps, web platforms, AI-powered internal tools, and customer-centric digital ecosystems. Expert in managing cross-functional teams, agile delivery, cloud technologies, and data-driven strategies that align with business outcomes and executive objectives.
Overview
21
21
years of professional experience
3
3
Certification
Work History
Assistant Vice President - Digital & Web
DAMAC Properties
Dubai, UAE
05.2020 - Current
- Delivered DAMAC Living, DAMAC 360, DAMAC Agents, DAMAC Central, and Discover Dubai apps, each targeting specific customer segments and driving user engagement.
- Directed operations for 10+ high-traffic websites, including new builds and NFT platforms, hosted on multi-cloud architecture.
- Integrated over 20 platforms, including UAEPASS, DLD APIs, CRM, and diverse payment gateways.
- Oversaw agile delivery via 4 sprint teams and 2 Kanban teams managing web/app support.
- Built and led a 50+ member hybrid digital team across product, UX, engineering, QA, and support.
- Chaired monthly executive governance sessions with leadership to track delivery KPIs and roadmap alignment.
- Managed department budget across T&M, fixed bid, and professional services engagements.
Product Manager
Emaar Properties PJSC
Dubai, UAE
03.2019 - 04.2020
- Launched and scaled Emaar One mobile app across UAE and Egypt, streamlining resident services and community features.
- Directed delivery of Emaar’s core marketing and hospitality websites, enhancing brand visibility and inbound traffic.
- Managed agile teams through sprints, QA/UAT cycles, and post-launch optimization.
- Integrated CRM systems, analytics, and payment gateways to enable omnichannel engagement.
- Documented product requirements, specifications, and KPIs to ensure roadmap clarity.
Product Manager
Tesco Stores Ltd.
Bangalore, IN | London, UK | Malaysia | Thailand
12.2005 - 03.2019
- Strengthened company's business by leading implementation of centralized customer demand forecasting & ordering system in Asia and Central Europe shops.
- Owned product roadmap, created functional workflows, and led multiple agile delivery squads.
- Enabled shift from rule-based to data-driven forecasting through Hadoop data lakes and predictive analytics.
- Documented user stories, business processes and analyzed procedures to see that they would meet changing business needs.
- Created workflow diagrams to clearly demonstrate Supply chain processes.
- Product backroom grooming & sprint backlog build, sprint. planning/review & retro are conducted on regular cycles.
- Managed scrum teams to run the sprints for development projects.
- Country service support & governance using Agile - Kanban board.
- Analyzed performance metrics such as customer service level, waste performance & stock holding to identify opportunities to improve sales forecasting and stock ordering accuracy.
- Trained, coached and mentored business operations team in countries to ensure smooth adoption of new program with onsite co-ordination.
- Collaborated with engineering teams to implement organization initiatives - security enhancements, disaster recovery management, audit & GDPR compliance needs.
- Built data ingestion interfaces for forecasting data sources into Hadoop to enable demand forecasting step change of rule based to ML based.
- Supported leadership team and project stakeholders with reporting, analysis and business presentations on project developments and feature implementation.
- Supported applications for the business across UK, Thailand, Malaysia, Czech, Slovak, Hungary, Poland, Shanghai, Turkey & USA.
Software Engineer
Data Software Research Company
Chennai, IN
07.2004 - 11.2005
- Contributed to end-to-end development of enterprise applications in a collaborative team environment.
- Interfaced with analysts to understand and implement functional specifications.
- Wrote scalable, modular code and ensured high code quality through unit and integration testing.
- Supported live deployments and participated in system troubleshooting.
Education
Bachelor of Technology - Engineering
Cochin University Of Science And Technology
Kerala, India2002
Skills
- Digital Product Strategy & Ownership
- Enterprise IT & Web Platform Leadership
- Mobile App Development (iOS/Android/React Native)
- Generative AI Implementation (ChatGPT API, AI Ops)
- Cloud-Native Architecture (Azure, AWS)
- Agile Methodologies (Scrum, Kanban)
- Continuous Replenishment & Supply Chain Optimization
- Stakeholder Governance & Executive Reporting
- Cross-Functional Team Management (50 members)
- Product Lifecycle Management (Discovery to Delivery)
- UX/UI Design Collaboration & Iteration
- API & Third-Party Integrations (UAEPASS, DLD, Payment Gateways)
- Web CMS Platforms (WordPress, Drupal, Contentful)
- DevOps & CI/CD Pipeline Management
- SEO, Analytics & Performance Optimization (GA4, Firebase, New Relic)
- CRM & Marketing Automation (Salesforce, Campaigns)
- Budget Planning & Vendor Management (T&M & Fixed Bid)
- ML-Based Forecasting & Demand Planning (Tesco)
- Data Analytics & Visualization (SQL, Power BI, Hadoop)
- Governance & Compliance (GDPR, DR, Audit Readiness)
- Regional Product Delivery (UAE, UK, EU, Asia)
- Documentation & Business Analysis (User Stories, Specs)
- Internal Digital Transformation & Process Automation
- High-Traffic Website Operations & Animation
Accomplishments
- Launched DAMAC Living super app (60K+ users, 35K+ MAUs), handling 20%+ of DAMAC's digital transaction volume.
- Developed DAMAC 360 for brokers, processing 200K+ transactions on launch day with advanced sales, booking, and rewards systems.
- Created DAMAC Central internal app with GenAI support, digitizing HR, workflow approvals, documents, and staff communication.
- Rolled out Emaar One app and marketing platforms (emaar.com, emaarhospitality.com) to boost digital engagement and leads.
- Delivered ML-based Continuous Replenishment System for Tesco, optimizing Group and Store Ordering across Asia and Europe.
- Built and scaled a 50+ member digital delivery team managing agile squads, vendors, and product releases across mobile/web platforms.
Certification
- Certified Scrum Product Owner (CSPO)
- Google Analytics Certified
- IBM DB2 Database Associate
Technology Stack & Tools
React Native | React | HTML | CSS | JavaScript | Python | Firebase | SQL | Hadoop | Contentful | WordPress | Drupal|Azure | AWS | ADO | Jira | Confluence | Google Analytics | GSAP | Webflow | Salesforce | OCR | GenAI API | UAEPASS | DLD APIs | CI/CD | COBOL | DB2 | TIBCO | Monday.com | Qualtrics | Moengage | Sprinklr | DocusSign | JMeter | Figma | Zeplin | Adobe Xd | Basecamp
Timeline
Assistant Vice President - Digital & Web
DAMAC Properties
05.2020 - Current
Product Manager
Emaar Properties PJSC
03.2019 - 04.2020
Product Manager
Tesco Stores Ltd.
12.2005 - 03.2019
Software Engineer
Data Software Research Company
07.2004 - 11.2005
Bachelor of Technology - Engineering
Cochin University Of Science And Technology