Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Websites
Technology Stack & Tools
Timeline
Manager
Moncy Varghese

Moncy Varghese

Dubai

Summary

Visionary IT leader with 19+ years of global experience delivering enterprise-scale digital transformation across real estate, retail, and technology domains. Proven track record of driving growth through innovative mobile apps, web platforms, AI-powered internal tools, and customer-centric digital ecosystems. Expert in managing cross-functional teams, agile delivery, cloud technologies, and data-driven strategies that align with business outcomes and executive objectives.

Overview

21
21
years of professional experience
3
3
Certification

Work History

Assistant Vice President - Digital & Web

DAMAC Properties
05.2020 - Current
  • Delivered DAMAC Living, DAMAC 360, DAMAC Agents, DAMAC Central, and Discover Dubai apps, each targeting specific customer segments and driving user engagement.
  • Directed operations for 10+ high-traffic websites, including new builds and NFT platforms, hosted on multi-cloud architecture.
  • Integrated over 20 platforms, including UAEPASS, DLD APIs, CRM, and diverse payment gateways.
  • Oversaw agile delivery via 4 sprint teams and 2 Kanban teams managing web/app support.
  • Built and led a 50+ member hybrid digital team across product, UX, engineering, QA, and support.
  • Chaired monthly executive governance sessions with leadership to track delivery KPIs and roadmap alignment.
  • Managed department budget across T&M, fixed bid, and professional services engagements.

Product Manager

Emaar Properties PJSC
03.2019 - 04.2020
  • Launched and scaled Emaar One mobile app across UAE and Egypt, streamlining resident services and community features.
  • Directed delivery of Emaar’s core marketing and hospitality websites, enhancing brand visibility and inbound traffic.
  • Managed agile teams through sprints, QA/UAT cycles, and post-launch optimization.
  • Integrated CRM systems, analytics, and payment gateways to enable omnichannel engagement.
  • Documented product requirements, specifications, and KPIs to ensure roadmap clarity.

Product Manager

Tesco Stores Ltd.
12.2005 - 03.2019
  • Strengthened company's business by leading implementation of centralized customer demand forecasting & ordering system in Asia and Central Europe shops.
  • Owned product roadmap, created functional workflows, and led multiple agile delivery squads.
  • Enabled shift from rule-based to data-driven forecasting through Hadoop data lakes and predictive analytics.
  • Documented user stories, business processes and analyzed procedures to see that they would meet changing business needs.
  • Created workflow diagrams to clearly demonstrate Supply chain processes.
  • Product backroom grooming & sprint backlog build, sprint. planning/review & retro are conducted on regular cycles.
  • Managed scrum teams to run the sprints for development projects.
  • Country service support & governance using Agile - Kanban board.
  • Analyzed performance metrics such as customer service level, waste performance & stock holding to identify opportunities to improve sales forecasting and stock ordering accuracy.
  • Trained, coached and mentored business operations team in countries to ensure smooth adoption of new program with onsite co-ordination.
  • Collaborated with engineering teams to implement organization initiatives - security enhancements, disaster recovery management, audit & GDPR compliance needs.
  • Built data ingestion interfaces for forecasting data sources into Hadoop to enable demand forecasting step change of rule based to ML based.
  • Supported leadership team and project stakeholders with reporting, analysis and business presentations on project developments and feature implementation.
  • Supported applications for the business across UK, Thailand, Malaysia, Czech, Slovak, Hungary, Poland, Shanghai, Turkey & USA.

Software Engineer

Data Software Research Company
07.2004 - 11.2005
  • Contributed to end-to-end development of enterprise applications in a collaborative team environment.
  • Interfaced with analysts to understand and implement functional specifications.
  • Wrote scalable, modular code and ensured high code quality through unit and integration testing.
  • Supported live deployments and participated in system troubleshooting.

Education

Bachelor of Technology - Engineering

Cochin University Of Science And Technology
Kerala, India
2002

Skills

  • Digital Product Strategy & Ownership
  • Enterprise IT & Web Platform Leadership
  • Mobile App Development (iOS/Android/React Native)
  • Generative AI Implementation (ChatGPT API, AI Ops)
  • Cloud-Native Architecture (Azure, AWS)
  • Agile Methodologies (Scrum, Kanban)
  • Continuous Replenishment & Supply Chain Optimization
  • Stakeholder Governance & Executive Reporting
  • Cross-Functional Team Management (50 members)
  • Product Lifecycle Management (Discovery to Delivery)
  • UX/UI Design Collaboration & Iteration
  • API & Third-Party Integrations (UAEPASS, DLD, Payment Gateways)
  • Web CMS Platforms (WordPress, Drupal, Contentful)
  • DevOps & CI/CD Pipeline Management
  • SEO, Analytics & Performance Optimization (GA4, Firebase, New Relic)
  • CRM & Marketing Automation (Salesforce, Campaigns)
  • Budget Planning & Vendor Management (T&M & Fixed Bid)
  • ML-Based Forecasting & Demand Planning (Tesco)
  • Data Analytics & Visualization (SQL, Power BI, Hadoop)
  • Governance & Compliance (GDPR, DR, Audit Readiness)
  • Regional Product Delivery (UAE, UK, EU, Asia)
  • Documentation & Business Analysis (User Stories, Specs)
  • Internal Digital Transformation & Process Automation
  • High-Traffic Website Operations & Animation

Accomplishments

  • Launched DAMAC Living super app (60K+ users, 35K+ MAUs), handling 20%+ of DAMAC's digital transaction volume.
  • Developed DAMAC 360 for brokers, processing 200K+ transactions on launch day with advanced sales, booking, and rewards systems.
  • Created DAMAC Central internal app with GenAI support, digitizing HR, workflow approvals, documents, and staff communication.
  • Rolled out Emaar One app and marketing platforms (emaar.com, emaarhospitality.com) to boost digital engagement and leads.
  • Delivered ML-based Continuous Replenishment System for Tesco, optimizing Group and Store Ordering across Asia and Europe.
  • Built and scaled a 50+ member digital delivery team managing agile squads, vendors, and product releases across mobile/web platforms.

Certification

  • Certified Scrum Product Owner (CSPO)
  • Google Analytics Certified
  • IBM DB2 Database Associate

Technology Stack & Tools

React Native | React | HTML | CSS | JavaScript | Python | Firebase | SQL | Hadoop | Contentful | WordPress | Drupal|Azure | AWS | ADO | Jira | Confluence | Google Analytics | GSAP | Webflow | Salesforce | OCR | GenAI API | UAEPASS | DLD APIs | CI/CD | COBOL | DB2 | TIBCO | Monday.com | Qualtrics | Moengage | Sprinklr | DocusSign | JMeter | Figma | Zeplin | Adobe Xd | Basecamp

Timeline

Assistant Vice President - Digital & Web

DAMAC Properties
05.2020 - Current

Product Manager

Emaar Properties PJSC
03.2019 - 04.2020

Product Manager

Tesco Stores Ltd.
12.2005 - 03.2019

Software Engineer

Data Software Research Company
07.2004 - 11.2005

Bachelor of Technology - Engineering

Cochin University Of Science And Technology

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Moncy Varghese