Monika Saini
Abu Dhabi,UAE
Summary
I am a dedicated professional with a focus on results who is available around the clock. I speak and write English at a native level with technical proficiency. I have two years of devoted experience working in Customer services, posses strong communication and organizational skills throughout my career capable of self managing and working independently as well as with a team Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work history
Team Lead
Mmaah Korean BBQ
Berlin
04.2023 - Current
- Maintaining end-to-end operations to prevent delays in current processes
- Keeping track of inventories and checklists in the CRM; Braze, Salesforce, HubSpot system of the company
- GDPR implementation on the new CRM Implementation, Delegating responsibilities to team members during hectic shifts and effectively tracking the store's KPI.
Customer Support
Selleck Chemicals GmbH
Berlin
01.2023 - 03.2023
- Planning and scheduling in-person meetings, cold visits and identifying potential new customers, regular contact with clients in the assigned region and understanding customer's demand, Raising customer awareness of the brand quality, Identifying and developing the key elements of market research
- Arranging phone calls and emails to current and potential customers, and developing a strategy for international markets and exploit the potential market.
Marketing Executive
Flink GmbH
Berlin
09.2022 - 12.2022
- Management of Inventory and Stock, Daily upkeep of the goods and KPI monitoring, Customer inquiries and feedback, Promotions for new and existing customers to boost the sale on a weekly basis.
Senior Regulatory Affairs Associate
BHARGAVA PHYTOLAB PVT.LTD. INDIA
03.2017 - 01.2022
- Dossiers Submission (eCTD, CTD, ACTD and Country Specific Format), Variations and Renewal documentation within provided timeline
- Submitted regulatory documents leads to product launches of 100 products within a year
- Conducted Clinical Trials in coordination between internal departments including clinical operations, logistic, legal authorities, quality assurance
- Communicated with cross-functional team and department heads for proper resources and achievement of raw and finished goods avoiding delays in ongoing operations
- Developed strategy for new product filling, submission planning in various markets, life cycle management, and compliance at various levels.
Regulatory Affairs Specialist
Laborate Pharmaceuticals India Limited
09.2014 - 10.2016
- Filled Registrations of Drug Products in different countries for CIS, ASEAN and African Market
- Prepared & Compiled Tender (Supply contracts) files for more than 40 countries
- Submitted Dossiers for Regulated and Semi-Regulated Market for Generic and Allopathic Drugs (CTD, ACTD and Country Specific Format)
- Compiled of the DMF, BA and BE Dossiers, AMV, Process Validation and Protocols, BPR, Method of analysis and COA Reports of each batch.
Education
Msc Strategic Business Management -
University of Law. UK
Berlin Germany. UK University 01.2020 - 01.2022
Masters of Science (Pharmaceutics) - undefined
ISF College of Pharmacy, PTU (India)
01.2012 - 04.2014
Bachelor of Science - undefined
Maharshi Dayanand University, Rohtak India
01.2007 - 04.2011
Skills
- Project Management
- Language Skills
- Problem Solving
- Digital Skills
- Negotiation skills
Custom
Formulation and Optimization of nanogel of Diclofenac dimethylamine for Transdermal drug delivery Research study on How effectively Social media impact the demand of Nutraceuticals on Consumer Behaviour Practices
Languages
English
Fluent
German
Intermediate (B1)
Hindi
Native
Dutch
Intermediate (B1)
Timeline
Team Lead
Mmaah Korean BBQ
04.2023 - Current
Customer Support
Selleck Chemicals GmbH
01.2023 - 03.2023
Marketing Executive
Flink GmbH
09.2022 - 12.2022
Msc Strategic Business Management -
University of Law. UK
01.2020 - 01.2022
Senior Regulatory Affairs Associate
BHARGAVA PHYTOLAB PVT.LTD. INDIA
03.2017 - 01.2022
Regulatory Affairs Specialist
Laborate Pharmaceuticals India Limited
09.2014 - 10.2016
Masters of Science (Pharmaceutics) - undefined
ISF College of Pharmacy, PTU (India)
01.2012 - 04.2014
Bachelor of Science - undefined
Maharshi Dayanand University, Rohtak India
01.2007 - 04.2011
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