MONIR HOSSAIN
Abu Dhabi
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Flexible, results-oriented Manager offering focused leadership and Fantastic operations knowledge to drive profitability. Exceptional communication and staff oversight skills.
Overview
13
13
years of professional experience
Work History
Restaurant General Manager
Americana
06.2019 - Current
- Maintained smooth restaurant operations by coordinating and enforcing personnel policies and procedures in line with company standards
- Provide staff training, effectively utilizing cross-training methods to maintain the highest levels of productivity
- Reviewed financial data in business objejt, crunch time and aloha, adjusting operational budgets to consistently maximize profitability
- Developed and executed restaurant business plan to successfully identify business opportunities, triggering sales growth
- Introduced employee recognition programs that reduced staff turnover
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
Assistant Restaurant Manager
Americana
02.2018 - 06.2019
- Recognized and formally acknowledged outstanding staff performance, boosting team morale and productivity
- Optimized customer experience by implementing exemplary service standards
- Ensured high-performance standards through regular staff training
Shift Supervisor
Americana
06.2014 - 02.2018
- Assessed, managed, and allocated resources assigned to the shift, employing supervisory and leadership to consistently meet operational goals
- Maintained neat and tidy workstations to promote cleanliness and sanitation guidelines
Team Member
Americana
02.2012 - 06.2014
- Consistently went above and beyond job requirements, regularly exceeding targets and expectations
- Contributed to team success through effective collaboration and prompt, accurate task completion
Education
High School Diploma - General Education-Science background
Shah Rahat Ali College
Bangladesh01.2004
Skills
- Scheduling
- Labor cost control
- Inventory Management
- Cost control
- Waste management
- Food safety
- Security
- Superstar service
- Operation excellence
- Ops QSC maintain
- Staff training
- Result oriented
- BSC focused
- Allergy awareness
- Service standards
- Kitchen oversight
- Guest experience oversight
- Inventory control and record keeping
- Complaint resolution
- Crisis Management
- Risk Management
- Profit and loss
Hobbies and Interests
- Travelling
- Motivating others
Personal Information
- Place of Birth: Bangladesh
- Date of Birth: 07/05/86
- Gender: Male
- Nationality: Bangladeshi
- Marital Status: Married
Languages
English
Upper intermediate (B2)
Arabic
Elementary (A2)
Timeline
Restaurant General Manager
Americana
06.2019 - Current
Assistant Restaurant Manager
Americana
02.2018 - 06.2019
Shift Supervisor
Americana
06.2014 - 02.2018
Team Member
Americana
02.2012 - 06.2014
High School Diploma - General Education-Science background
Shah Rahat Ali College
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