Monisha Murugan
Business Development Manager
Dubai
Summary
Reliable employee seeking Manager position. Offering excellent communication and good judgment. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level business position. Ready to help team achieve company goals. Enthusiastic manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of task and training in voice and accent fron banglore university. Motivated to learn, grow and excel in business industry.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
GATIMAN REAL
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Maintained connections with clients to encourage repeat business and referrals.
Sales and Marketing Specialist
Film City
Delhi
01.2022 - 03.2022
- Examined needs, wants and spending patterns of target audience.
- Implemented advertising campaigns and prepared promotional materials.
- Researched competitor marketing trends and prices using data analysis.
- Monitored product line sales and costs, compiling thorough progress reports using data analysis.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Applied customer feedback to develop process improvements and support long-term business needs.
Human Resource Manager
Sunrise Enclave PRIVATE LIMITED
Gwalior
06.2021 - 09.2021
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Motivated employees through special events and incentive programs.
- Processed employee claims involving performance issues and harassment.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Recruited top talent to maximize profitability.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 15 new employees.
Promotional Sales Representative Real Estate
Gatiman Real Estate
Banglore
01.2021 - 04.2021
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with team members to achieve target results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered services to customer locations within specific timeframes.
- Conducted research, gathered information from multiple sources and presented results.
Hotel Front Desk Receptionist
Ramanashree group of hotels
BANGLORE
01.2019 - 07.2019
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Collected room deposits, fees and payments.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Promoted hotel brand's loyalty program via social media, email and direct mail.
Customer Care Representative
ALLSEC TECHNOLOGIES
VELACHERY, CHENNAI
03.2018 - 10.2018
- Resolved concerns with products or services to help with retention and drive sales.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Maintained and managed customer files and databases.
- Communicated with clients regarding account services, statements, and balances.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Recommended products to customers, thoroughly explaining details.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Sought ways to improve processes and services provided.
- Developed and updated databases to handle customer data.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Model
FBB Global miss india 2017
BANGLORE
02.2017 - 11.2017
- Modeled garments such as dresses, coats, underclothing and swimwear.
- WON MISS INDIA PAGEANT TITLE
- Applied makeup in accordance with clothing style.
- Kept up with personal care to cut down on wait times for hair, makeup and styling.
- Rehearsed cat walks and special choreography in preparation for fashion exhibits.
- Designed personal body care plans to optimize health appearance.
- Increased customer satisfaction by resolving issues.
- Promoted products and services by posing for commercials, live shows and photo shoots.
- ACTED IN TWO MOVIES IN INDIA
Education
Bachelor of Arts - Sociology
CV RAMAN
KOTA , BILASPUR 03.2013 - 06.2016
High School Diploma -
KSOU (AVIATION AND HOSPITALITY MANAGEMENT)
BANGLORE 02.2015 - 07.2016
High School Diploma -
COIUNCIL OF SECONDARY AND SR.SECONDARY
DELHI 06.2011 - 06.2012
High School Diploma -
SECONDARY
KENDRIYA VIDYALAYA 06.2009 - 06.2010
Skills
Business development and planning
undefinedAccomplishments
- Collaborated with famous entrepreneurs for the development of clubs and human services
national handball player (india) state and national medalist
participated in national handball sr.womens champion from banglore , represented karnataka state team and have succeeded as a runner up in 2015
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales and Marketing Specialist
Film City
01.2022 - 03.2022
Human Resource Manager
Sunrise Enclave PRIVATE LIMITED
06.2021 - 09.2021
Promotional Sales Representative Real Estate
Gatiman Real Estate
01.2021 - 04.2021
Hotel Front Desk Receptionist
Ramanashree group of hotels
01.2019 - 07.2019
Customer Care Representative
ALLSEC TECHNOLOGIES
03.2018 - 10.2018
Model
FBB Global miss india 2017
02.2017 - 11.2017
High School Diploma -
KSOU (AVIATION AND HOSPITALITY MANAGEMENT)
02.2015 - 07.2016
Bachelor of Arts - Sociology
CV RAMAN
03.2013 - 06.2016
High School Diploma -
COIUNCIL OF SECONDARY AND SR.SECONDARY
06.2011 - 06.2012
High School Diploma -
SECONDARY
06.2009 - 06.2010
GATIMAN REAL
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