Monsef Belmouden

- Excom, leading the Resort Food & Beverage Services, Culinary, Banquet & Conference with a total of 210 Ladies & Gentlemen, as well as being the Food & Beverage Leader across IHG Resorts in Middle East & Africa

- 2023 Best Lobby lounge in Northern Emirates - Ramsa

- 2023 Best Bar in Northern Emirates - NoHo

- Increased Overall F&B Guest satisfaction scores by 9%

- Increased External Guests Ratio by 11%

- Increased Food & Beverage profitability by 3.8%

- Increased 8 % Colleagues Satisfaction Score

- Reduced Team Turnover by 12%

- Introduced new "NoHo Brunch & Beats" which increased External Covers by 6 % and revenue by 4.2%

-General Manager for Gastronomy at Atlantis The Royal

- Pre and post opening of 960 seats and 185 ladies and gentlemen from service and culinary, crafting the dining experience. Food hall with 13 Restaurants, Speakeasy bar, terrace bar and coffee bar with its own roaster.

-98 % brand standards score 3 times consecutive in one year.
-Leading “Guest Satisfaction Survey” with 9.72 out of 10.
-97 % “Colleague Satisfaction Survey” & 25M USD yearly revenue with very high flow through.

- Handled the Hotel dining at this Lifestyle property including LIV and the W Lounge. Led a team of 75 talented members.

- Introduced different beverage programs including the Famous "Drink with a Purpose" as well as multiple revenue-generating activations.

-Pre-opening team of this luxury property in the Red city Marrakech.

Ensured all critical paths were handled prior to the opening.
-Leading the A la carte all-day dining, the pool operations, and the Fine dining Restaurant. Reporting to the EAM.

- Directing Feast Operations, which highly contributes to the
overall hotel profit.
- Leading the GSS of the F&B and keeping it the greenest among the Benchmark.
- Leading the largest team at the property while achieving the highest associate’s engagement scores.

- Conducted regular performance reviews, identifying areas for improvement .

-Led hiring, onboarding and training for all F&B team

-Developed and implemented strategies to maximize Guest Satisfaction Index.

Pre opening Manager at the Tallest 5 star hotel in the world

-Driving the Guest Satisfaction Survey, Associates Engagement Survey, sales & marketing as well as other aspects of the F&B department here at the JW Marriott Marquis Dubai
-Leading the all-day dining Restaurant- Kitchen6- with 129 Associates including 4 Asst Mgrs. 6 Supervisors, 4 team leaders, 20 hostesses and 12 Bartenders.
-Serving an average of 2350 guests daily, generating the highest outlet revenue within Marriott MEA Region and 3rd across Marriott Worldwide.

-Leading the 24/7 French brasserie.

-Positioning the venue in the local market along with the Marketing team.
-Introduced business lunch and other loyalty activations. Interacting with guests in all social Media platforms. Menu engineering and team performance assessment.