Montassir SBAI TANGI
Sales & Marketing
Dubai,United Arab Emirates
Summary
Strategic business development and sales leader with a proven track record in driving revenue growth and fostering customer loyalty. Skilled in managing high-value customer relationships and client portfolios, leading teams, and helping companies upscale, expand, and enhance their business performance. Expert in identifying growth opportunities and delivering innovative solutions that drive business success, expand market presence and maximize profitability.
Overview
4
4
years of professional experience
Work History
Client relationship manager
LAWBRIDGE - Bridge Link
Dubai
06.2024 - 02.2025
- Close and negotiate high-value deals with major corporate clients, securing contracts that contribute directly to company growth.
- Manage complex client portfolios with exceptional attention to detail, overseeing multiple accounts and ensuring 98% retention rate through proactive relationship-building and strategic management.
- Deliver tailored legal solutions through strategic reviews, uncovering 25% additional revenue from existing clients while establishing exceptional client loyalty.
Sales Executive
GRANDIOSE - GHASSAN ABOUD GROUP
Dubai
10.2023 - 05.2024
- Drive sales growth by collaborating with cross-functional teams to implement targeted advertising strategies, increasing brand awareness by 30% and boosting revenue by 25%.
- Leverage in-depth product knowledge to advise customers, increase engagement by 40%, and drive 20% increase in sales conversions.
Sales and Business Development Manager
ISOCLIM
05.2023 - 09.2023
- Oversee establishment and execution of 500+ customer service agreements, ensuring smooth sign-offs and consistently meeting service targets to achieve 60% increase in customer retention.
- Tailor customer service approaches based on individual needs, adapting strategies to enhance satisfaction, drive loyalty, and support long-term relationship-building.
Field Sales Supervisor
AXA insurance
06.2022 - 04.2023
- Supervise and guide the team in handling client inquiries, ensuring effective communication of product benefits to drive sales and customer engagement.
- Monitor and support the resolution of customer concerns and complaints, ensuring a consistently positive experience and high satisfaction levels.
Manager of Business Development and Sales
MEDICAL WEB SERVICES AGENCY
09.2020 - 01.2022
- Lead the presentation and promotion of services to existing and prospective clients, securing 100+ new business opportunities and increasing client retention by 15% through strategic relationship-building.
- Resolve client objections and conflicts, maintaining a 95% satisfaction rate and ensuring long-term partnerships, contributing to a 30% increase in referral business.
Sales Manager
BOUTIQUE SALWA
04.2021 - 10.2021
- Manage key client relationships, driving revenue growth and expanding the company’s market presence through tailored strategies and an 81% client retention rate.
- Oversee and refine internal processes to improve operational efficiency, elevate sales performance, and foster high-value relationships, securing major deals and consistently exceeding targets
Education
Bachelor's degree - International Business & Management
UIR - International University of RABAT.
Morocco07-2022
Skills
- Strategic Communication
- Customer Relationship Management
- Emotional Intelligence
- Solution-Oriented Problem Solving
- Conflict Resolution
- Negotiation
- Active Listening
- Client Engagement
- Data-Driven Decision Making
- Team Leadership
- Collaboration
LANGUAGES
Arabic
Native language
English
Fluent
C2
French
Fluent
C2
Timeline
Client relationship manager
LAWBRIDGE - Bridge Link
06.2024 - 02.2025
Sales Executive
GRANDIOSE - GHASSAN ABOUD GROUP
10.2023 - 05.2024
Sales and Business Development Manager
ISOCLIM
05.2023 - 09.2023
Field Sales Supervisor
AXA insurance
06.2022 - 04.2023
Sales Manager
BOUTIQUE SALWA
04.2021 - 10.2021
Manager of Business Development and Sales
MEDICAL WEB SERVICES AGENCY
09.2020 - 01.2022
Bachelor's degree - International Business & Management
UIR - International University of RABAT.
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