Monu Babu Ali

A very hard working and self- motivated person with over four years banking experience, highly skilled in customer service, sales and marketing ,client management and maintaining financial Management, cash management.

• SELL-THROUGH
• WORKING ON CUSTOMER SERVICE OPERATIONS FOR
• TRANSLATING CUSTOMER’S BUSINESS REQUIREMENTS
• INTO ACTIONS AND IDENTIFYING HNI CUSTOMER
• THROUGH CUSTOMER SEGMENTS
• DELMA EXCHAGE, HAMDAN BRANCH-
• SENIOR TELLER/CASHIERAPRIL 2019 – 25 MARCH 2023
• EXECUTING TELLER OPERATIONS, MANAGING CASH
• RECEIPTS & PAYMENTS ENSURING TRANSACTIONS
• WITHIN TAT ALONG WITH CASH BALANCING &
• BUNDLING
• UPDATING CORPORATE CLIENTS ABOUT THE RATES
• MOMENTS AS PER MARKET CONDITIONS BY SENDING
• AN EMAIL ON DAILY BASIS SUCH AS EURO, GBP, CAD
• USD ETC
• (TRADE TRANSACTIONS)
• TALLYING ALL PRODUCTS AND SERVICES EPORTS
• CASHIER CASH, FOREIGN CURRENCY AND SPOT AUDIT
• WITHIN THE DAY AND REPORTING END OF THE DAY TO
• THE MANAGEMENT; INFORMING THE CASHIERS
• ABOUT NEW PRODUCTS AND SERVICES AND
• ENCOURAGING THEM TO ACHIEVE THEIR DAILY
• TARGETR
• MONITORING THE TRANSACTIONAL MOVEMENT OF
• LARGE AMOUNTS AND REPORTING THEM AS PER
• SCHEDULE
• DEALING WITH CHEQUE AND ONLINE TRANSFERS
• VISITING SHOPS AND CAMPS ALONG WITH ACTIVITIES
• LIKE LUCKY DRAW TO ACQUIRE NEW CLIENTS
• RESOLVING CUSTOMER QUERIES WITHIN THE GIVEN
• TAT FOLLOWING THE BANK'S PROCESS AND
• MAINTAINING CONFIDENTIALITY OF
• CUSTOMER’S INFORMATION
• DRIVING DAILY OPERATIONS FOR THE BRANCH AND
• ENSURING THAT TRANSACTIONS ARE PROCESSED ON
• TIME WITH NO PROCESSING ERROR
• PREPARING BUSINESS REPORTS (FOREIGN