Mosab Radwan
Sales Engineer
Dubai
Summary
Accomplished Sales Engineer specializing in solution selling and business development, with a proven track record of driving revenue growth and securing high-value HVAC projects. Expertise in negotiating techno-commercial contracts, managing customer relationships, and enhancing stakeholder engagement and account penetration. Proficient in HVAC systems, including chillers, AHUs, FCUs, and packaged units. Recognized for adaptability, strong communication skills, and delivering results under pressure.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work history
Sales Engineer
SKM Air Conditioning LLC
Abu Dhabi
01.2023 - 09.2025
- Prepared detailed proposals and quotations aligned with customer requirements and project specifications.
- Collaborated with technical teams to ensure accurate system sizing, equipment selection, and cost estimates.
- Boosted sales performance through strategic market analysis and forecasting.
- Provided technical guidance during sales processes, assisting in system design and energy efficiency analysis.
- Maintained records of sales activities, customer interactions, and project details for reporting purposes.
- Engaged with potential customers to identify HVAC needs and build lasting relationships.
- Coordinated with departments to ensure timely delivery of all ordered projects.
- Conducted presentations and demonstrations, effectively addressing customer inquiries and concerns.
- Acquired hands-on experience with various HVAC products including chillers, air handling units, and VRF systems.
- Coordinated successful trade shows and exhibitions to promote product range.
Applied Sales Engineer
ZAMIL AIR CONDITIONERS
Dubai
10.2017 - 12.2022
- Delivered tailored technical and commercial proposals, securing high-value HVAC projects and ensuring sales booking, invoicing, and revenue generation.
- Generated new enquiries and customers while strengthening long-term relationships with existing clients through effective communication and cost-efficient solutions.
- Collaborated with technical and application teams to optimize system sizing, equipment selection, and energy-efficient designs, ensuring accurate quotations and submittals.
- Negotiated techno-commercial terms and contracts, achieving favorable outcomes for both clients and company.
- Prepared clear technical submittals, obtained consultant/contractor approvals, and coordinated with factories and clients to ensure smooth project execution and timely delivery.
- Applied strong product expertise across chillers, AHUs, FAHUs, FCUs, PACUs, ACCUs, split systems, and VRF solutions to match customer requirements.
- Conducted presentations and demonstrations, addressing customer inquiries and showcasing technical solutions.
- Monitored industry trends and competitor activities, feeding insights back into product development, marketing, and sales strategies.
- Organized and participated in trade shows and exhibitions, enhancing brand visibility and generating new leads.
- Coordinated with aftermarket teams to provide quality after-sales service, ensuring maximum customer satisfaction and repeat business.
Education
Bachelor of Engineering - Mechanical Engineering
University of Sharjah
Sharjah 09.2012 - 06.2016
Skills
- Solution selling, business development, and revenue growth
- Customer relationship management, stakeholder engagement, and account penetration
- Strong negotiation skills, including techno-commercial contracts
- Expertise in HVAC systems: chillers, AHUs, FCUs, PACUs, condensing units, packaged units, and customized designs
- Retrofit solutions, energy efficiency optimization, and system upgrades
- Proficient in MS Office and AutoCAD
- Proactive, self-motivated, target-oriented, and adaptable under pressure
- Team player with excellent communication and interpersonal skills
- B2B sales proficiency
LANGUAGES
Arabic
Native
English
Fluent
Arabic
Beginner
Accomplishments
Employee of the quarter Q3 - 2023 Award at SKM Air Conditioning
Affiliations
- Diving
- Off-road Driving
- Fishing
References
References available upon request.
Timeline
Sales Engineer
SKM Air Conditioning LLC
01.2023 - 09.2025
Applied Sales Engineer
ZAMIL AIR CONDITIONERS
10.2017 - 12.2022
Bachelor of Engineering - Mechanical Engineering
University of Sharjah
09.2012 - 06.2016