Time management
Mostafa Alaa
Sales Manager
Ajman
Summary
Hardworking Regional Sales Manager with 5 years of experience in building construction material industry. Known for coordinating teams effectively to meet sales objectives. Highly personable and diplomatic communicator.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Regional Sales Manager
Emirates Panel Manufacture
Umm Al Quwain
05.2019 - 06.2023
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Finalized sales contracts with high-value customers.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Managed team of 10 regional sales representatives and consistently achieved high sales targets.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Facilitated business by implementing practical networking techniques.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Built relationships with customers and community to establish long-term business growth.
Promotional Brand Ambassador
Huawei UAE
Dubai
08.2017 - 04.2019
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Placed new and existing brand products in competitive retail locations.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Reviewed and implemented new company initiatives and executed product activations.
- Assisted customers with product selection based on individual needs and preferences.
- Collaborated with marketing team to create and implement promotional campaigns.
Helpdesk Support Engineer
HSBC GCC Egypt
Cairo
09.2013 - 06.2017
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Communicated with clients to verify roots and causes of computer problems.
- Collaborated with outside departments to implement system-wide improvements.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Monitored systems in operation and quickly troubleshot errors.
- Connected to computer of client using remote link to install programs and applications.
Information Technology Instructor
IT Academy
Giza
01.2010 - 04.2013
- Coordinated technical training and personal development classes for Students .
- Set up computers and networking systems, delivering step-by-step instructions on basic use.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
Education
High School Diploma -
Zamalek Primary Secondary School
Cairo , Egypt 09.1999 - 05.2004
Bachelor of Arts - Sociology And Social Work
Cairo University
Cairo , Egypt 09.2004 - 05.2009
Skills
Sales initiatives and techniques
undefinedAccomplishments
- Improved operations efficiency 100% with implementation of various process improvements.
- Recruited and developed 20 new sales professionals.
- Increased sales 350% by developing new marketing initiatives.
- Supervised team of 25 staff members.
Software
Communication
Problem-solving
Leadership
Teamwork
Timeline
Regional Sales Manager
Emirates Panel Manufacture
05.2019 - 06.2023
Promotional Brand Ambassador
Huawei UAE
08.2017 - 04.2019
Helpdesk Support Engineer
HSBC GCC Egypt
09.2013 - 06.2017
Information Technology Instructor
IT Academy
01.2010 - 04.2013
Bachelor of Arts - Sociology And Social Work
Cairo University
09.2004 - 05.2009
High School Diploma -
Zamalek Primary Secondary School
09.1999 - 05.2004
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