Time management
Mostafa Alaa
Sales Manager
Ajman
Summary
Hardworking Regional Sales Manager with 5 years of experience in building construction material industry. Known for coordinating teams effectively to meet sales objectives. Highly personable and diplomatic communicator.
Overview
13
13
years of professional experience
9
9
years of post-secondary education
1
1
Language
Work History
Regional Sales Manager
Emirates Panel Manufacture
Umm Al Quwain
05.2019 - 06.2023
- Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
- Finalized sales contracts with high-value customers.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Managed team of 10 regional sales representatives and consistently achieved high sales targets.
- Generated detailed sales reports and forecasts to analyze performance and track progress.
- Conducted product demonstrations and presentations to potential clients to capture more sales.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Attended industry conferences and tradeshows to stay up-to-date with market trends and customer needs.
- Developed and managed budgets to confirm proper use of resources and maximize profitability.
- Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
- Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Facilitated business by implementing practical networking techniques.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Built relationships with customers and community to establish long-term business growth.
Promotional Brand Ambassador
Huawei UAE
Dubai
08.2017 - 04.2019
- Communicated product information with confidence and educated consumers about company.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Placed new and existing brand products in competitive retail locations.
- Educated trade and distributor partners regarding brand benefits, products and services.
- Reviewed and implemented new company initiatives and executed product activations.
- Assisted customers with product selection based on individual needs and preferences.
- Collaborated with marketing team to create and implement promotional campaigns.
Helpdesk Support Engineer
HSBC GCC Egypt
Cairo
09.2013 - 06.2017
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Communicated with clients to verify roots and causes of computer problems.
- Collaborated with outside departments to implement system-wide improvements.
- Documented technical issues and solutions to enable tracking history and maintain accurate logs.
- Upgraded operating systems and computer software to perform compatibility with programs.
- Installed and maintained hardware and computer peripherals to store tangible components.
- Monitored systems in operation and quickly troubleshot errors.
- Connected to computer of client using remote link to install programs and applications.
Information Technology Instructor
IT Academy
Giza
01.2010 - 04.2013
- Coordinated technical training and personal development classes for Students .
- Set up computers and networking systems, delivering step-by-step instructions on basic use.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
Education
High School Diploma -
Zamalek Primary Secondary School
Cairo , Egypt 09.1999 - 05.2004
Bachelor of Arts - Sociology And Social Work
Cairo University
Cairo , Egypt 09.2004 - 05.2009
Skills
Sales initiatives and techniques
Business development and planning
Recruiting and Hiring
Territory Management
Product demonstrations
Account development
Systems and software programs
Operations management
Account management
Staff coordination
Performance evaluation
Sales expertise
Profit and loss understanding
Business administration
Accomplishments
- Improved operations efficiency 100% with implementation of various process improvements.
- Recruited and developed 20 new sales professionals.
- Increased sales 350% by developing new marketing initiatives.
- Supervised team of 25 staff members.
Software
Communication
Problem-solving
Leadership
Teamwork
Timeline
Regional Sales Manager
Emirates Panel Manufacture
05.2019 - 06.2023
Promotional Brand Ambassador
Huawei UAE
08.2017 - 04.2019
Helpdesk Support Engineer
HSBC GCC Egypt
09.2013 - 06.2017
Information Technology Instructor
IT Academy
01.2010 - 04.2013
Bachelor of Arts - Sociology And Social Work
Cairo University
09.2004 - 05.2009
High School Diploma -
Zamalek Primary Secondary School
09.1999 - 05.2004