Mostafa Nasser
Dubai,UAE
Summary
Highly adaptable and reliable professional with a strong capacity for stress tolerance and multitasking. Demonstrates punctuality, a positive attitude, and the ability to adjust to time changes seamlessly. Committed to leveraging these skills to contribute effectively in dynamic work environments while pursuing continuous career growth.
Offering strong interpersonal and communication skills, combined with friendly and approachable manner.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work history
Cabin crew member
Etihad Airways
Abu-Dhabi, UAE
05.2025 - Current
- Ensured passenger safety by conducting pre-flight checks and emergency procedure briefings.
- Delivered exceptional customer service by addressing passenger needs and resolving issues promptly.
- Collaborated with team members to maintain a positive cabin environment during flights.
- Enhanced passenger experience by providing information on flight schedules and destination highlights.
- Maintained composure under pressure while handling multiple responsibilities on long-haul flights resulting in high-quality service delivery.
Shop In Charge
ALESSANDRO DELL'ACQUA
Dubai, UAE
04.2019 - 12.2025
- Responsible for overseeing other employees, primarily sales staff and possibly other workers
- Requests of management in motivating, training and employees
- Look for high levels of customer service, training sales assistants and dealing with sale queries
- Perform stock inventory, merchandise, and are responsible for book keeping
Senior Sales Representative
BALMAIN
Dubai, UAE
02.2018 - 04.2019
- Communicate with guests to assess and satisfy their needs, and meet or exceed their expectations
- Build and maintain guest experience standards in order to build strong loyalty
- Maintain high standards of visual merchandising housekeeping in term of cleanness, display and stock rotation
- Achieve the sales target by using advanced sales techniques and products knowledge
Sales Executive
MASSIMO DUTTI
Cairo, Egypt
06.2015 - 01.2018
- Assisting customers with choices by providing them with information about products
- Creating and maintaining long-term relationships with regular customers
- Using suggestive selling techniques to increase sales
Education
Bachelor of commerce - Accounting Department
Cairo University
09.2011 - 08.2015
Skills
- Punctuality and reliability
- Stress tolerance capacity
- Adaptability to time changes
- Positive attitude
- Strong multitasking
Timeline
Cabin crew member
Etihad Airways
05.2025 - Current
Shop In Charge
ALESSANDRO DELL'ACQUA
04.2019 - 12.2025
Senior Sales Representative
BALMAIN
02.2018 - 04.2019
Sales Executive
MASSIMO DUTTI
06.2015 - 01.2018
Bachelor of commerce - Accounting Department
Cairo University
09.2011 - 08.2015