Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mostafa Radwan

Mostafa Radwan

Dubai

Summary

Results-oriented professional with experience in accelerated growth, business reengineering, and financial restructuring. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals.

Overview

19
19
years of professional experience

Work History

SENIOR SALES EXECUTIVE

DMG events
Dubai
03.2024 - Current
  • Consultatively sell effective event, advertising, and sponsorship solutions to new and existing clients.
  • • Monthly and annual targets are 105% – 112% in Big 5 construct Kenya, Nigeria and Ethiopia.
  • • Handeling 5 events (Big 5 kenya, Nigeria, Ethiopia, East Africa infrastructure and water expo, West Africa infrastructure and HVAC.
  • Soliciting new clients to exhibit and sponsor in assigned trade show(s) within a defined and protected territory.
  • Making cold calls and having at least 30 conversations with clients daily.
  • Researching potential new clients and prospects using various resources for business development.
  • Actively participate in regular weekly sales meetings and host one meeting a month.
  • Weekly reporting of all sales activity, pipeline, and forecasts with accurate reporting to the Commercial Sales Director.
  • Promoting and actively cross-selling into events within the dmg portfolio.
  • Creating strong relationships through having face-to-face meetings with existing clients to identify future opportunities.
  • Working to achieve industry appropriate mix of clients whose products, services and technology are being displayed at each event.
  • Allocating exhibition space and prioritizing the placement of clients - including renewals - based on their specific needs and featured products and services, as well as featured venues.
  • Preparing and entering all contracts and/or supporting paperwork into Salesforce for timely processing.
  • Utilizing Salesforce CRM to track, build and monitor your sales plan and targets.
  • Participating in outside events that will promote the company as a critical member of the industry and community, such as networking events, breakfast clubs, and industry events.
  • Assisting in the coordination of move-in/move-out, the development of show features, and providing on-site floor management.
  • Ensuring the overall level of sales & customer service meets dmg events standards.

STORE MANAGER

Etisalat by E
Dubai
01.2023 - 03.2024
  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
  • Assess local market conditions and identify current and prospective sales opportunities.
  • Develop forecasts, financial objectives and business plans.
  • Meet goals and metrics.
  • Manage budget and allocate funds appropriately.
  • Bring out the best of branch's personnel by providing training, coaching, development and motivation.
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
  • Address customer and employee satisfaction issues promptly.
  • Adhere to high ethical standards, and comply with all regulations/applicable laws.

SALES MANAGER

Sobha realty LLC
Dubai
01.2022 - 12.2022
  • Analyzing market trends and demographics to identify the most sought-after and profitable areas.
  • Assisting clients to make sound property-purchasing decisions.
  • Study Micro markets thoroughly.
  • Detecting clients preferences for property locations, Budget ...etc.
  • Suggest investment options and calculating ROI for clients.
  • Detect the anticipated capital appreciation for a certain project.

SENIOR PORTFOLIO MANAGER

Capri realty realestate
Dubai
02.2020 - 12.2021
  • Analyzing market trends and demographics to identify the most sought-after and profitable areas.
  • Assisting clients to make sound property-purchasing decisions.
  • Study Micro markets thoroughly.
  • Detecting clients preferences for property locations, Budget ...etc.
  • Suggest investment options and calculating ROI for clients.
  • Detect the anticipated capital appreciation for a certain project.

SALES MANAGER

Sociopay
Dubai
07.2019 - 02.2020
  • Determined price schedules and discount rates.
  • Assisted in developing annual forecasts by analyzing current market conditions and trends.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Built partnerships with third-party vendors to expand sales opportunities.
  • Prepared budgets and approved budget expenditures.
  • Identified potential new markets for products and services offered by the organization.

KEY ACCOUNT MANAGER

Etisalat by e
Dubai
01.2017 - 07.2019
  • Building trustful relationships with a portfolio of major clients to avoid losing them to competitors.
  • Studying accurately key customers' needs and concerns.
  • Focusing on delivering innovational devices and gadgets produced by Etisalat to our key accounts.
  • Working on strengthening the link between key customers and our teams.
  • Playing a key role in acquiring new businesses while maintaining relationship with existing ones.

KEY ACCOUNT MANAGER

Global Terminology Training and Consultancy
Cairo
11.2013 - 01.2015
  • Report to sales manager.
  • Maintaining Company business accounts.
  • Creating & Sending proposals to clients.
  • Gathering Market Information. introducing and presenting our training programs to clients.
  • Applied customer-centric approach to understand customer needs and concerns and develop creative solutions.
  • Designed customized solutions based on individual customer preferences and unique needs.
  • Deployed innovative marketing campaigns to boost brand recognition and generate new business leads.

SENIOR SALES TEAM LEADER

Centro Global Solutions
01.2013 - 12.2013
  • Identifying new sales leads.
  • Pitching products and/or services.
  • Maintaining fruitful relationships with existing customers.
  • Negotiating and renegotiating by phone, email, and in person.
  • Developing sales goals for the team and ensuring they are met.
  • Training personnel and helping team members develop their skill.

SENIOR TECHNICAL ADVISER

AT&T Mobile Tel
06.2012 - 12.2012
  • Understanding of customer's technical difficulty and initiating the proper diagnosis for it.
  • Applying the needed troubleshooting steps to get the technical issue sorted out.
  • Using the right sequence and implementation of internet connectivity troubleshooting.
  • Using the right sequence and implementation of mobile network troubleshooting.
  • Supporting customers with technical advises related to avoiding potential difficulties.
  • Tracking the history of technical difficulties customer has been facing to have a better understanding of the current issue.

SENIOR TECHNICAL CONSULTANT

Vodafone Enterprise
11.2008 - 04.2012
  • Understanding of customer's technical difficulty and initiating the proper diagnosis for it.
  • Applying the needed troubleshooting steps to get the technical issue sorted out.
  • Using the right sequence and implementation of internet connectivity troubleshooting.
  • Using the right sequence and implementation of mobile network troubleshooting.
  • Supporting customers with technical advises related to avoiding potential difficulties.
  • Tracking the history of technical difficulties customer has been facing to have a better understanding of the current issue.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

SENIOR SALES TEAM LEADER

Forte' Telecommunication
12.2006 - 11.2008
  • Identifying new sales leads.
  • Pitching products and/or services.
  • Maintaining fruitful relationships with existing customers.
  • Negotiating and renegotiating by phone, email, and in person.
  • Developing sales goals for the team and ensuring they are met.
  • Training personnel and helping team members develop their skill.

Education

BUSINESS ADMINISTRATION -

Culture & Science
6th of October
01.2014

Skills

  • Team Leadership
  • Staff Management
  • Employee Motivation
  • Staff Training
  • Product and Service Sales
  • Sales Expertise
  • Sales forecasting
  • Market analysis
  • Sales reporting
  • Cross-selling strategies
  • Customer engagement
  • Pipeline management
  • Networking skills
  • Closing deals
  • Negotiation expertise

Languages

  • Arabic
  • English

Timeline

SENIOR SALES EXECUTIVE

DMG events
03.2024 - Current

STORE MANAGER

Etisalat by E
01.2023 - 03.2024

SALES MANAGER

Sobha realty LLC
01.2022 - 12.2022

SENIOR PORTFOLIO MANAGER

Capri realty realestate
02.2020 - 12.2021

SALES MANAGER

Sociopay
07.2019 - 02.2020

KEY ACCOUNT MANAGER

Etisalat by e
01.2017 - 07.2019

KEY ACCOUNT MANAGER

Global Terminology Training and Consultancy
11.2013 - 01.2015

SENIOR SALES TEAM LEADER

Centro Global Solutions
01.2013 - 12.2013

SENIOR TECHNICAL ADVISER

AT&T Mobile Tel
06.2012 - 12.2012

SENIOR TECHNICAL CONSULTANT

Vodafone Enterprise
11.2008 - 04.2012

SENIOR SALES TEAM LEADER

Forte' Telecommunication
12.2006 - 11.2008

BUSINESS ADMINISTRATION -

Culture & Science

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Mostafa Radwan