Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Certification
Elective Courses
Timeline
Generic

Mostafa Saeed

Dubai

Summary

Dynamic | Eager Learner | Process Optimization

As a recent graduate in Industrial Engineering and Engineering Management, bringing a unique blend of technical knowledge and managerial skills to the table. Proficient in problem-solving and project management, well-equipped to tackle complex challenges in the field. With a keen eye for detail and a commitment to excellence, excel at building solid client relationships and ensuring satisfaction through proactive communication and innovative solutions. Desire to learn and advance in a fast-paced environment drives to constantly seek new opportunities for growth and development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Senior Project Design

University of Sharjah
02.2023 - 12.2023
  • Led AutoCAD design and prototyping, pioneering UAE's first sustainable medicine recycling unit, reducing waste by 30% annually.
  • Executed Quality Function Deployment, improving product reliability by 20%.
  • Demonstrated adaptable project management, increasing project efficiency by 25%.
  • Maintained thorough documentation, reducing review time by 15%.

Quality Control Internship

Isam Kabbani & Partners
05.2023 - 08.2023
  • Analyzed production data, improving quality control.
  • Implemented precise inspection protocols, reducing defects by 3%.
  • Optimized workflows, minimizing defects by 25%.
  • Standardized workflow using 5S lean management tool, increasing efficiency by 30%.
  • Sorted and organized files, spreadsheets, and reports, streamlining data accessibility.
  • Gained hands-on experience in various software programs, increasing proficiency.

Promoter & Supervisor

Dubai Mall Events
01.2021 - 01.2023
  • Planned & promoted Dine and Win, Chinese New Year, and National Day events at Dubai Mall.
  • Maintained tidy work areas, set up attractive displays, and engaged customers.
  • Worked effectively in high-pressure environments with quality team members.
  • Managed break schedules for event staff.
  • Supervised promotion team for National Day event, overseeing budgeting & successful implementation.

Call Centre Agent

Air Arabia
01.2018
  • Managed 50+ daily customer interactions, booking flights and providing personalized, friendly, and polite service to ensure satisfaction and retention
  • Memorized company products, services, and terms to swiftly address customer inquiries
  • Conversant in both Arabic and English to meet service needs of diverse customers.

Education

Bachelor's of Engineering in Industrial engineering and Engineering management -

University of Sharjah
Sharjah, UAE
01.2024

High School Diploma in Sciences -

Al Mawakeb School
Dubai, UAE
06.2018

Skills

  • Lean management principles
  • Lean Six Sigma
  • ML Decision Making
  • Operations Management
  • Automated Manufacturing
  • Project Management
  • Data Analytics
  • Office 365
  • Interpersonal Skills
  • Quality Control
  • Teamwork
  • Supply Chain Management

Personal Information

Title: Industrial Engineering and Engineering Management Engineer

Languages

Arabic
English

Certification

Mastering Supply Chain and Logistics Management

ICDL


Elective Courses

  • (Data Driven techniques) - Artificial Intelligence
  • (Lean Management)
  • (Organizational Behavior)
  • (Principles of marketing)

Timeline

Quality Control Internship

Isam Kabbani & Partners
05.2023 - 08.2023

Senior Project Design

University of Sharjah
02.2023 - 12.2023

Promoter & Supervisor

Dubai Mall Events
01.2021 - 01.2023

Call Centre Agent

Air Arabia
01.2018

Bachelor's of Engineering in Industrial engineering and Engineering management -

University of Sharjah

High School Diploma in Sciences -

Al Mawakeb School

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Mostafa Saeed