Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mouard Kiri

Dubai

Summary

Seasoned Compliance Officer with 1 years of experience working collaboratively with top leaders and staff to optimize adherence to policies, procedures, standards and regulations. Well-versed in comprehensive analysis of operations, process improvement recommendations and best practice introduction. Certified in United Arab Emirates and CAMS . Systematic and meticulous Compliance Officer, specializing in mortgage banking and loan products and services. Commensurate experience in oversight of financial, marketing and advertising contractual agreements. Forward-thinking and focused on optimizing policies and procedures to achieve consistent, accurate and high-quality results. Seasoned compliance professional well-versed in policy development, training management and reporting. Well-organized and systematic with excellent communication and planning abilities. Looking for challenging position in fast-paced environment.

Overview

8
8
years of professional experience

Work History

Compliance Officer

First Gulf Exchange Centre
Dubai
12.2021 - Current
  • Managed practical action plans to respond to audit discoveries and compliance violations.
  • Liaised with risk management, internal audit and employee services departments to direct compliance issues to appropriate channels for investigation and resolution.
  • Implemented improvement initiatives and developed compliance testing program to monitor and identify gaps in new and existing practices.
  • Identified potential areas of compliance vulnerability and risk to develop and implement corrective action plans.
  • Gathered, organized and evaluated data to make accurate assessments of current operations.
  • Monitored compliance with processes, policies, procedures and standards in regards to collection and management of annual contributions from shareholder companies.
  • Wrote and presented reports outlining findings and recommendations from compliance audits.
  • Enhanced regulatory, strategic and operational performance to keep in alignment with deadlines.

Store Manager

Landmark Group
Dubai
01.2019 - 11.2021
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Approved regular payroll submissions for employees.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget
  • Performed statistical analyses to gather data for operational and forecast team needs
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success
  • Rotated stock to achieve optimum appeal and minimize shrinkage

Assistant Store Manager

Majid Al Futtaim Group
Dubai
01.2015 - 12.2018
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Education

High School Diploma -

Aboul-Qacem Eshebbi
Kairouan
07.2011

Skills

  • Risk Identification
  • License Verification
  • Compliance Reporting
  • Violations and Infractions
  • Field Inspection
  • Audit Coordination
  • Licensing Regulations
  • Training Initiatives
  • Customer Inquiries
  • Accounts Payable and Accounts Receivable
  • Hazard Prevention
  • Complaint Management
  • Customer Interaction

Timeline

Compliance Officer

First Gulf Exchange Centre
12.2021 - Current

Store Manager

Landmark Group
01.2019 - 11.2021

Assistant Store Manager

Majid Al Futtaim Group
01.2015 - 12.2018

High School Diploma -

Aboul-Qacem Eshebbi
Mouard Kiri