A result-oriented professional with over 18 years of experience in Administrative Support, Calendar/Travel Management, Stakeholder Management, targeting senior assignments as an Executive Assistant with a reputed firm
Overview
20
20
years of professional experience
1
1
Certification
Work History
Executive Assistant to CEO and COO
Cheers Interactive Private Limited
02.2012 - Current
Managing CEO and COO and other senior stake holder calendar, schedules and ensuring they are adequately prepared for meetings
Preparing and briefing of meeting agenda with team members for internal meetings
Assisting CEO and COO to conduct monthly, quarterly and annual reviews
Managing and Conducting weekly review meetings with Admin department and travel desk
Coordinating with travel desk for flight bookings, accommodation and transport for overseas travel
Organizing and managing all personal and management files of CEO
Steering effective communication with vendor & offices on behalf of CEO & COO
Building KRA and KPI of team members under me and conducting annual appraisal
Acting as the primary point of contact for internal and external stakeholders, responding to emails, calls, and inquiries on behalf of CEO and COO
Organizing and maintaining confidential files, records, and documents, exercising discretion and professionalism in handling sensitive information
Preparing agendas, collating meeting materials, and taking detailed meeting minutes; following up on action items and deadlines to ensure effective outcomes
Compiling and analyzing data, creating accurate and compelling reports and presentations for executives and stakeholders
Collaborating with teams across the organization to coordinate projects, facilitate communication, and support cross-functional initiatives
Managing multiple offsite events as a coordinator and ensuring streamlined operations
Executive Assistant to Managing Director
Secure Matrix India Private Limited
07.2011 - 02.2012
Rendered Secretarial and full work support to the Managing Director (MD)
Maintained business, personal and work diary of MD and other senior management team
Engaged in local and international travel scheduling, lodging, boarding, flight bookings, web check-ins and all local arrangements for MD. Forex and Insurance arrangements co-ordination
Steered efforts in creation, Upgradation, Maintenance of contacts –through use of card scanner. Business, personal and professional contacts upkeep and building the database
Spearheaded collection, collating and co-ordination of MIS reports from team members on behalf of the MD
Established effective coordination with all Vendors, clients, suppliers on behalf of the MD
MD’s related data, Laptop and devices communication maintenance, upkeep and upgradation
Managed the HR Department, including mailers, working on salaries of all employees, tracking attendance reports of all, drafting appointment letters
Executive Assistant to GM
Four Points By Sheraton
12.2008 - 07.2011
Steered efforts in the Preopening Team and successfully built the operations from scratch
Assisted and supported GM in his day to day activities
Engaged in filing and records maintenance and arranging appointments and meetings
Scheduled calendar, made travel arrangements, and provided daily administrative and operational work
Customer Relationship Manager
Globe Trotter Tours and Travels
04.2007 - 01.2008
Account Executive
Bates Enterprise
09.2006 - 03.2007
Intern
Continental Advertising Services
07.2005 - 08.2005
Education
Advertising Sales Promotion & Sales Management
Calcutta University
Skills
Change Agent
Collaborator
Communicator
Innovator
Planner
Thinker
Administrative Support
Calendar/Travel Management
Event Management
Reporting & Documentation
Stakeholder Management
Cross-functional Coordination
General Administration
Policies & Procedures
Project Management
Certification
CMC Kolkata Multimedia Creative
Certificate Excel Skills for Business Essential and Intermediate
Organization internal Training programs on Communication and leadership
Effective Communication in Globalized Workplace by National University of Singapore
Language
Languages Known: English, Hindi & Bengali
Advanced (C1)
Personal Information
Highlights
Worked on multiple projects for document management system, digitization and facilitation in building in house calendar automation
Identified with new ideas that improved processes and operations
Received awards in terms of incentives
Participated in POSH committee meetings
Showcased excellence in conducting organization wide surveys and making related MIS reports