Moussa AboArraj

• Assisting Sales manager and team in achieving targets.

• Exceeded target over 120% between 2018-2024 by building & motivating high- performing customers.

• Increased sales by 35% through the well-placed implementation of sales initiatives.

• Negotiate & use persuasion skills to overcome objections from market.

• Preparing weekly and monthly reports which related to coverage problems & sales achievements.

• Handling corporate costumer’s request like (Friends - Smart Touch - Intercom technology).

• Make plans and reports to increase sales in some specific area.

• Daily visit to customers to evaluate their needs & promote products & services.

• Participated in regular trainings to stay updated on product knowledge, trends, and sales techniques.

• Identified target audiences and devised campaigns to match target demographics and optimize results.
• Developed and implemented targeted strategy to improve business performance.
• Continually maintained and improved company's reputation and positive image in markets served.
• Launch and promote some applications like Shabab link & 4G service in Damascus international fair 2018
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Gained strong leadership skills by managing projects from start to finish.

• Maintained up-to-date knowledge of product and service changes.
• Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Investigated and resolved customer inquiries and complaints quickly.
• Participated in team meetings and training sessions to stay informed about product updates and changes.
• Responded to customer requests for products, services, and company information.
• Proven ability to learn quickly and adapt to new situations.