Moustafa ElGendi
Open to Work
Ajman
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Collections Agent
Tamweli Company
01.2022 - 04.2024
- Monitored customer accounts for payment delinquency and initiated collection efforts.
- Assisted in implementing procedures and policies to facilitate timely payments.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
Retail Sales
Mall Of Arabia
01.2020 - 01.2022
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Tailoring Supervisor
Louts Factory
01.2018 - 01.2020
- Established clear communication channels between departments, facilitating smooth collaboration on projects involving multiple teams.
- Discussed style lines, details and revisions with designer.
- Increased customer satisfaction with timely deliveries by closely tracking order progress and addressing any delays promptly.
Tailor
Own Business
01.2014 - 01.2018
- Created various clothing items, such as shirts, pants, and suits.
- Developed customer trust by consistently delivering superior quality alterations and repairs within promised timelines.
- Expanded client base through referrals from satisfied customers who praised the exceptional quality of service provided.
Education
High School Diploma -
Industrial Secondary School
Egypt - Mansoura 08.2006 - 05.2009
Skills
Positive Customer Engagement
Product and Service Sales
Inventory and Stocking
Retail Merchandising
Multitasking Abilities
Active Listening
Visit visa
visit Visa (2) Months
Timeline
Collections Agent
Tamweli Company
01.2022 - 04.2024
Retail Sales
Mall Of Arabia
01.2020 - 01.2022
Tailoring Supervisor
Louts Factory
01.2018 - 01.2020
Tailor
Own Business
01.2014 - 01.2018
High School Diploma -
Industrial Secondary School
08.2006 - 05.2009
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