Moustafa Elstouhi
Key Account Manager
Jeddah
Summary
Proven Key Account Manager with a track record of driving business growth at Johnson and Johnson Consumer Saudi, contributing significantly to modern trade business. Excelled in customer relationship building and data driven decision making, ensuring long lasting partnerships, consistently surpassing sales targets through strategic account management and market analysis.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Key Account Manager
Johnson and Johnson Consumer Saudi
2022.03 - Current
- Manage Panda key account, contributing 40% of total modern trade business.
- Conducted regular business reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
- Strengthened customer relationships through regular communication and effective problemsolving.
- Built and maintained strong client relationships to drive business growth.
- Analyzed sales and customer data to identify trends and opportunities for increased profitability.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
Senior Key Accounts Executive
Johnson and Johnson Consumer Saudi
2021.01 - 2022.02
- Established trusted advisor status among senior-level contacts within key accounts, ensuring long-lasting partnerships and repeat business.
- Increased customer satisfaction levels by consistently delivering exceptional service and support.
- Conducted regular customer meetings to review performance metrics, discuss opportunities for improvement, and outline next steps for continued success.
- Created sales forecasts to target daily, monthly and yearly objectives.
Key Account Executive
Johnson and Johnson Consumer Saudi
2019.07 - 2021.01
- Managed a diverse portfolio of key accounts, maintaining strong professional relationships and high retention rates.
- Expanded the company''s market share by identifying and securing new business opportunities.
- Maximized revenue potential by upselling additional products or services to existing clients.
- Facilitated successful product launches within key accounts, coordinating closely with internal stakeholders to ensure smooth execution of promotional activities.
Key Account Sales Representative
Alnaghi Brothers
2012.03 - 2019.07
- Develop and maintain strong, long-term relationships with key accounts.
- Serve as a primary point of contact for key customer, addressing their needs and concerns promptly.
- Understand customers business objectives, challenges, and industry trends to offer tailored solutions.
- Developed strong relationships with clients through excellent customer service and personalized support.
- Regularly exceeded monthly sales targets through consistent performance and proactive outreach efforts within designated territories.
Education
Bachelor of Business - Accounting
Mansoura University
Mansoura 2006.06 - 2010.07
Skills
Key Account Management
Client Relationship Building
Account Management
Business Development
Data-driven decision-making
Teamwork and Collaboration
Timeline
Key Account Manager
Johnson and Johnson Consumer Saudi
2022.03 - Current
Senior Key Accounts Executive
Johnson and Johnson Consumer Saudi
2021.01 - 2022.02
Key Account Executive
Johnson and Johnson Consumer Saudi
2019.07 - 2021.01
Key Account Sales Representative
Alnaghi Brothers
2012.03 - 2019.07
Bachelor of Business - Accounting
Mansoura University
2006.06 - 2010.07
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