Mouza Alblooshi
Abudhabi
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality. Works effectively with cross-functional teams in ensuring operational and service excellence. Strong ability to manage office functions and direct administrative personnel to meet the needs of executives.
Overview
3
3
years of professional experience
Work History
Receptionist
Al Nahda National Insurance Brokers
11.2021 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Answered central telephone system and directed calls accordingly.
Assistant Office Manager
Al Nahda National Insurance Brokers
11.2023 - Current
- Coordinated board and committee meetings, schedules, information preparation and distribution.
- Conferred with insurance company representatives to expedite payments and resolve filing issues, keeping aging balances low and office finances strong.
- Optimized office schedule to balance team workloads, group productivity and financial targets.
Education
High School Diploma -
Applied Technology High School
Abudhabi07.2014
Associate of Applied Science - Airframe And Aeroengines
Hight Collages of Technology
Abudhabi08.2020
Skills
- Microsoft Office
- Arabic Keyboarding
- English Keyboarding
- Internet and Email
- General PC/Mac
- O Office Skills
- Preparing Emails and Letters
- Strong leadership and management
- Communicating effectively with customers
- Efficient time management and organizational skills
- Excellent communication skills
- Performs well under pressure
- Self-motivated, dependable, and creative social networking
Volunteer Work
- 2011-2014 ATHS 100 FAZAA volunteering hours
- Nov 2014 FORMULA 1™ ETIHAD AIRWAYS
- Mar 2019 SPECIAL OLYMPICS WORLD GAMES
- Apr-May 2020 Call center DOH
- May2021-Apr2022 ABU DHABI PUBLIC HEALTH CENTRE (Institutional communication and media)
Timeline
Assistant Office Manager
Al Nahda National Insurance Brokers
11.2023 - Current
Receptionist
Al Nahda National Insurance Brokers
11.2021 - 10.2023
High School Diploma -
Applied Technology High School
Associate of Applied Science - Airframe And Aeroengines
Hight Collages of Technology
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