Mouza Alshehhi
Dubai,United Arab Emirates
Summary
Dynamic and results-driven professional with a solid foundation in Civil Engineering and over seven years of progressive experience in Rail Right of Way. Skilled in risk mitigation, stakeholder management, and compliance with industry regulations, ensuring the safe and efficient operation of railway infrastructure. Proactive leader with expertise in streamlining processes and fostering high-performing teams. Committed to continuous learning and professional growth, currently pursuing a Master of Engineering Management to further strengthen expertise in engineering leadership and operational excellence. Eager to bring visionary leadership, and a passion to a managerial role, making meaningful contributions to organizational success.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Rail Network Permits and Services Manager
Rail Agency, RTA
Dubai, UAE
02.2025 - Current
- Facilitated cross-departmental communication for seamless service provision.
- Encouraged open communication amongst team members, fostering a positive work environment.
- Coordinated service delivery, resulting in improved efficiency.
- Streamlined operations by implementing efficient service management systems.
- Manage and develop of Railway regulations/bylaws and reviewing other regulation that might have an impact on railways.
- lead and implement adequate monitor and control system in managing the rail corridors.
- Guide and supervise the department employees to ensure timely and accurate processing of NOC applications.
- Manage to respond effectively to requests, suggestions and complaints from customer service, call Centre and/or public concerning stakeholders and all services provided.
- Develop partnerships with the related stakeholder in order to fulfill the requirements of railway infrastructure protection. Manage the existing SLA/MOU signed with rail agency that related to Rail Right of way.
Acting manager, Rail Engineering and information section
RTA
Dubai
09.2024 - 02.2025
- Supervised daily operations to ensure compliance with policies.
- Oversaw project execution ensuring timely completion, monitoring budget allocations efficiently, avoiding unnecessary expenditure and optimizing resource utilization.
- Developed an efficient staff communication, leading to increased productivity, fostering a culture of continuous learning and development.
- Conducted performance reviews for individuals for identifying areas of improvement and promoting professional growth.
- Delegated tasks effectively, ensuring optimal workload distribution amongst team members.
- Oversaw the transfer of critical project information and assets to ensure seamless handover and operational readiness.
- Reviewed and approved asset configuration change requests from internal and external stakeholders.
- Led the evaluation and implementation of new technologies to improve information and change management processes.
- Maintained accurate records of asset configurations to support audits and lifecycle management.
- Developed and executed strategies to enhance the efficiency and productivity of the section.
- Established and standardized policies and workflows for information handover and change management.
- Identified and mitigated risks to ensure compliance with safety and operational standards.
Chief engineer, Railway Network Permits & Services Section
RTA
Dubai
05.2022 - 09.2024
- Acting Manager (upon accreditation), driving team performance, maintain seamless continuity across all section functions.
- Review and approve NOC applications within the eNOC system, ensuring compliance with submitted method of statements and risk assessments.
- Implement railway safety control measures aligned with the Railway Code of Practice to mitigate risks associated with site work activities impacting railway infrastructure.
- Oversee updates to railway documentation, including laws, bylaws, processes, manuals, and Documents such as the Railway Protection Code of Practice and departmental roles and responsibilities.
- Act as DPMO when required, overseeing departmental workload, ensuring adherence to project timelines, managing budget transfers efficiently, and maintaining Project KPIs.
- Organize and coordinate meetings to resolve issues related to Rail Agency contractor applications, insuring collaboration among stakeholders.
- Successfully reduced the processing time for freezing plots from 3 days to 1 day, enhancing efficiency and service delivery.
- Active member of the RTA Railway Appeal Committee, contributing to the resolution of appeals.
- Managed stakeholder relationships through regular communication.
Engineer, Railway Network Inspection Section
RTA
Dubai
11.2017 - 05.2022
- Conducted comprehensive quality inspection audits, ensuring compliance law through detailed reports for senior management.
- Review and update the Inspection Methodology and Inspection Management Book to optimize inspection efficiency and support business continuity.
- Reviewed and assessed the quality of issued Rail NOCs, ensuring alignment with regulations and technical standards.
- Strategically assigned inspectors to NOCs based on location-specific requirements and criticality, optimizing resource utilization and response time.
- Conducted final reviews of inspection reports, ensuring accuracy, completeness, and adherence to quality.
- Played a key role in the Inspection Development Committees within the Rail Agency and across RTA, fostering collaboration and innovation in inspection processes.
- Liaised with various departments for seamless communication of the inspection sections findings.
- Collaborated closely with engineering teams to discuss and resolve issues identified during inspections.
- Prepared comprehensive annual inspection reports, providing in-depth analysis and actionable insights to support strategic decision-making.
- Ensured compliance to safety regulations through regular site inspections.
Education
Bachelor of Science - Civil Engineering
United Arab Emirates University
Al Ain City, Abu DhabiMaster of Engineering Management -
The British University in Dubai
Dubai 09.2024 -
Skills
- Goal oriented focus
- Excellent communication abilities
- Strong problem solving
- Project management and planning
- Effective customer communication
- Sensitive stakeholder management
- Human resources and team management
Certification
- Rail Professional, Deutsche Bahn, 01/18 - 12/22
- Innovation Management level 2, Innovation Master, 01/20
- Principle of Electrical Engineering, 01/19
- Fundamental of Rails infrastructure, 01/18
- Fundamental of Rails Operation, 01/18
- Safety & Risk Management & incident investigation, Quality & Audit, 01/18
- Problem Solving & Decision Making, Advance, 01/18
- Internal Audit License, 01/18
- Judicial Enforcement Program, 01/18
- Accreditation Procedures for safety lifting & Cranes, 01/17
Languages
English
Advanced
Arabic
Native
Accomplishments
- Ahsant Certificate, 01/24
- Best Team Certificate – Railway Inspection Section Development Team, 01/24
- Best Team Certificate – Rail Right of way Events Team, 01/23
- Distinguished employee, 01/21
- Rail Agency Ideal Employee, 01/21
- Certificate of appreciation for Improving performance – Rail Agency CEO, 01/20
Timeline
Rail Network Permits and Services Manager
Rail Agency, RTA
02.2025 - Current
Master of Engineering Management -
The British University in Dubai
09.2024 -
Acting manager, Rail Engineering and information section
RTA
09.2024 - 02.2025
Chief engineer, Railway Network Permits & Services Section
RTA
05.2022 - 09.2024
Engineer, Railway Network Inspection Section
RTA
11.2017 - 05.2022
Bachelor of Science - Civil Engineering
United Arab Emirates University
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