MOZA ALYASSI

1. I serve as the Deputy Chief Innovation Officer within the FTA.
2. Achieving internal and external audit requirements based on ISO 9001.
3.Documentation and updating of operational policies.
4. Aligning the processes with performance indicators to ensure the implementation of the processes.
5. Provide support in standard specifications for external audits and verification visits.
6. Organizing teams and committees within the FTA.

1. I serve as the Deputy Chief Innovation Officer within the FTA.

2. Modernization and development of processes, models and classification of processes.

3. Achieving internal and external audit requirements based on ISO 9001.

4.Documentation and updating of operational policies.

5. Aligning the processes with performance indicators to ensure the implementation of the processes.

6. Provide support in standard specifications for external audits and verification visits.

7.Organizing teams and committees within the FTA.

1.Member of the internal audit team for quality, environment and occupational health and safety.

2.Member and auditor in the business continuity team.

3.Adjusting, controlling, approving and canceling the documents of forms used by the departments according to the integrated administrative systems.

4.Ensure that the customers' complaint is resolved, and the solution is checked and approved in the unified government complaints system.

5.Coordination with the internal audit team at all stages of audit programs and activities for all international standards.

Confirmation of financial transactions in the operations department.