MOZA SALEM ALMEQBAALI
Dubai
Summary
To be part of a professional organization and to utilize my experience and knowledge which will offer potential growth, advancement opportunities and stability to my career. Also take up challenging tasks with commitment, eager to learn, hard work, and to help the organization achieve its goals.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Jumeriah Group
Dubai
12.2022 - 02.2024
- Assist with Department Training Plan and career development
- Assist with developing strong product quality measures within Department
- Maximizing profit through driving revenues and controlling costs within the business
- To assist in achieving budget through planned initiatives and controlling
- Achieve success where everyone contributes
- Assist in creating consistent great experience that exceeds expectations and meets required standards
- To track and monitor the results of the department & individual staffs KPI on daily, weekly & monthly basic
- Assist in advising guests in a professional and knowledgeable manner regarding treatments and products offered
- Ensure all the treatment rooms & facilities are prepared, organized and clean
- Walk around of the spa facilities, ensuring Work orders etc are reported and completed in a timely manner.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Technical Clark
Etihad water & Electricity
10.2018 - 01.2022
- Receiving Documents from Consultant & Contractors and to distribute concerned Engineering Department
- Doing all SAP activities such as payments, store activities and related to purchase department connected works
- Prepare All Faxes & Memos and other typing works for technical areas
- Coordinating all work with other departments and follow up tasks assigned by director of projects such as technical reports
- Train new employee and give at least 2 ideas to improve technical reporting.
Assistant Operations Manager
Emirates Transport
01.2012 - 12.2015
- Coordinate with General Manager in different operational issues and promotional activities
- Develop and maintain operational guidelines for staffs
- Evaluate inspection reports and service tickets and prepare repair invoices
- Generate operational reports for management as needed
- Maintain and organize filing, handling of incoming and outgoing mail, scheduling appointments, follow-up and handling trainers' inquiries
- Provide support to the operations manager in day to day operation of the organization
- Schedule projects and ensure assignments are carried out as planned
- Work hand-in-hand with top management staff regarding work or operational issues and other activities.
- Improved communication within the team through regular meetings, updates, and open channels of communication.
- Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
Education
Bachelor Degree in Strategic and Quality -
Hamdan Bin Mohammed Smart University
Diploma in Applied Business & IT -
Dubai Women's College
07.2011
High School -
Al Waha High School
07.2008
Skills
- Ability to understand and follow instruction
- Initiative and resourcefulness in solving unusual mechanical and operational problems
- Ability to work effectively with other employees, public and with minimum supervision
- Ability to work safely and under pressure
- Problem-solving abilities
- Attention to detail
- Creativity
- Positivity
- Time management
- Collaboration talent
- Keyboarding skills (Arabic & English)
Classification
Internal
Personal Information
- Place of Birth: Dubai
- Date of Birth: 08/04/1990
- Nationality: Emirati
- Driving License: Yes
Administration
Internal, Colleague scheduling in SPA software and on spread sheets, Lieu hours/PH and vacation tracking and reports, Statistics, bench marking Daily revenue reports., Colleagues signing IN/OUT sheets., Daily briefings, Monitoring and keeping track of the communication boards., Assist with organisation and completion SPA related files., Assist with promotions, Sales related, discount.
Timeline
Assistant Manager
Jumeriah Group
12.2022 - 02.2024
Technical Clark
Etihad water & Electricity
10.2018 - 01.2022
Assistant Operations Manager
Emirates Transport
01.2012 - 12.2015
Bachelor Degree in Strategic and Quality -
Hamdan Bin Mohammed Smart University
Diploma in Applied Business & IT -
Dubai Women's College
High School -
Al Waha High School