Summary
Overview
Work history
Education
Skills
LANGUAGES
Affiliations
DECLARATION
PERSONAL INFO.
Timeline
Generic
M.P ASHEN COORAY

M.P ASHEN COORAY

Dubai,UAE

Summary

Experienced professional with a strong background in management proficiency, F&B knowledge, and inventory management. Demonstrates exceptional skills in telecom customer service and UAE navigation, coupled with excellent English communication abilities. Known for a proactive approach to problem-solving and efficiency enhancement. Aims to leverage extensive expertise to contribute effectively to organisational success.

Overview

9
9
years of professional experience

Work history

Supervisor

Ginza Hohsen Japanese restaurant at Galadri hotel Sri Lanka
Colombo, Sri Lanka
2017.05 - 2022.01
  • Managed daily operations to increase productivity.
  • Implemented company policies effectively, maintained high standards of service delivery.
  • Ensured smooth operations with regular maintenance checks.
  • Resolved customer complaints promptly to maintain good relationships.
  • Provided excellent service to customers, resulting in repeat business.
  • Promoted special events and offers effectively leading to increased footfall on those days.
  • Adapted quickly to different situations maintaining efficiency even under pressure.
  • Advised customers on wine and beverage pairings with selected food items.
  • Worked at company for four years

Head waiter

Oregano Restaurants Dubai
Dubai, UAE
2022.03 - Current
  • Coordinated daily restaurant operations to maintain smooth and efficient service
  • Handle customer inquiries, complaints, and special requests with professionalism and efficiency
  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding menu items in an informative and helpful way
  • Assist Food & Beverage Servers in all aspects of the dining experience
  • Developed understanding of beverage options and promotional offerings to assist guests
  • Follow outlet policies, procedures and service standards
  • Ensure the proper set up of all side stations in the outlet
  • Follow all safety and sanitation policies when handling food and beverage

Education

G.C.E A/L Examination - Completed

Collage of World Education
Sri Lanka

Graduate - undefined

Ceylon hotel school
Sri Lanka

Bachelor of Arts - Spoken English

Colombo Academy of Language Skills & Dramatic Art
srilanka

Skills

  • Management proficiency
  • F&B knowledge
  • Inventory management
  • Telecom customer service
  • UAE navigation
  • English communication
  • Proactive approach

LANGUAGES

ENGLISH
Proficient (C2)
SINHALA
Proficient (C2)
Hindi
Intermediate
Japanese
Upper intermediate

Affiliations

  • music production
  • sound engineering
  • content creation

DECLARATION

In the view of the above particulars, please consider this application and give me an opportunity in your esteemed organization. I assure that I would carry out my duties to your entire satisfaction.

PERSONAL INFO.

  • DATE OF BIRTH: 2000-08-04
  • NATIONALITY: Sri Lankan
  • CIVIL STATUS: SINGLE
  • PASSPORT NO.: N930831
  • ISSUE DATE: 2022-01-31
  • Expiry Date: 2032-01-31

Timeline

Head waiter

Oregano Restaurants Dubai
2022.03 - Current

Supervisor

Ginza Hohsen Japanese restaurant at Galadri hotel Sri Lanka
2017.05 - 2022.01

Graduate - undefined

Ceylon hotel school

G.C.E A/L Examination - Completed

Collage of World Education

Bachelor of Arts - Spoken English

Colombo Academy of Language Skills & Dramatic Art
M.P ASHEN COORAY