M.R. SHIRAF AHAMED
DUBAI,9 35A Street - Al Quoz - Al Quoz Industrial Area 2
Summary
A dedicated and detail-oriented IT professional aspiring to contribute technical expertise and innovation to a dynamic organization. Seeking a challenging role where I can leverage my hands-on experience in IT support, hardware maintenance, and network engineering.
Overview
4
4
years of professional experience
Work History
IT Technician
Opal Elite Dental Clinic L.L.C
Dubai
03.2024 - 08.2025
- Maintaining & repairing computer systems
- Install & configuration the network system
- Maintain and repair computer system
- IT support
- Software Installation and Updates
Cashier Cum IT Technician
The Technocity (pvt) Ltd
Colombu
01.2023 - 01.2024
- Manage cash transactions, operate registers, handle payments, and balance cash drawers
- Repair and troubleshoot Dell laptops, branded computers, and smart TVs, including software updates
- Maintain internal networking and CCTV systems, and coordinate with customers on complaints and warranties
Intern IT Technician
Business Consultancy International (Pvt) Ltd
Kagalla2
01.2022 - 01.2023
- Troubleshoot and repair IT equipment, including notebooks and PCs
- Strong knowledge of IT products, technologies, and software, including drivers and antivirus
- Install and configure CCTV cameras and DVRs
Education
GED -
04-2022
GED -
04-2021
Skills
- Graphic design
- OS maintenance
- Team management
- Microsoft 360
- Application monitoring
- Data entry
- Problem solving
- System maintains
- Well Communication
Languages
- English
- Tamil
- Shinhala
Timeline
IT Technician - Opal Elite Dental Clinic L.L.C
03.2024 - 08.2025
Cashier Cum IT Technician - The Technocity (pvt) Ltd
01.2023 - 01.2024
Intern IT Technician - Business Consultancy International (Pvt) Ltd
01.2022 - 01.2023
Turney IT - GED,
Golden College - GED,