MRITUNJAY PATWARI
West Champaran,India
Summary
A detail-oriented professional with expertise in Microsoft XP applications and basic computer knowledge, complemented by strong communication and coordination skills. Demonstrates proficiency in financial transactions recording and customer relations, ensuring seamless operations and client satisfaction. Committed to leveraging these competencies to drive organisational success and enhance career growth within dynamic environments.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Cashier
Park Hyatt
Dubai, United Arab Emirate
2023.10 - Current
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Trained new cashiers on store policies and procedures to maintain standards.
- Enhanced customer satisfaction by promptly addressing issues and concerns.
- Balanced till at end of day, maintaining accurate records.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Used Point of Sale system efficiently, speeding up transactions.
- Processed payments swiftly for improved customer experience.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
Waiter cashier
Pasta Delizia
Riyadh, Saudi Arabia
2018.11 - 2020.11
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Handled payment transactions to guarantee smooth customer checkout process.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Remained calm under pressure, ensuring better performance during peak hours.
Commis Chef
Renaissance Hotel Johar Baharu
, Malaysia
2014.07 - 2015.07
- Assisted in menu planning for seasonal dishes.
- Mastered various cooking techniques with ongoing practice and mentorship from senior chefs.
- Prepared ingredients for head chef to ensure efficient service.
- Maintained high hygiene standards throughout kitchen operations.
Waiter
ITC Grand Chola
Chennai, India
2017.02 - 2017.11
- Managed table settings for optimal dining experience.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Maintained knowledge of menu items, leading to accurate order taking.
- Handled payment transactions to guarantee smooth customer checkout process.
Team Member
Pizza Hut (Yum Group)
kolkata , India
2012.06 - 2014.07
- Developed training programs, leading to skill enhancement.
- Achieved efficient workflow with proper time management.
- Upheld company policies strictly, fostering a compliant work environment.
- Collaborated effectively with team members to meet project deadlines.
Industrial Training
Hotel Clarks Amer
Jaipur
- Training in Food & Beverage service
- Food Production
- Housekeeping
- Front office
Casual Training
ITC Sonar Bangala
Casual Training
Kenilworth
Casual Training
Hyatt Regency Kolkata
Kolkata
Casual Training
Intercontinental TheLalit Goa
Goa
On-Job Training
Indi Smart
Kolkata
Education
Bachelor - Hotel Management
SCOTT HOTEL MANAGEMENT INSTITUTE
2009.09 - 2012.09
+2 - Science (Mathematics)
M.J.K. COLLAGE
2006.06 - 2008.03
High School Certificate - equivalent
J.A. High School
2005.05 - 2006.02
Skills
- Microsoft XP applications
- Basic Computer Knowledge
- Strong communication and coordination skills
- Financial transactions recording
- Customer relations
Languages
English
Hindi
Nepali
Bengali - Basic
Affiliations
- Playing Cricket, Gardening
Custom
I, hereby, declare that the given above details are true to the best of my knowledge.
Personal Information
- Passport Number: C8808064
- Father's Name: Balram Patwari
- Date of birth: 08/10/90
- Gender: Male
- Nationality: Indian
Timeline
Cashier
Park Hyatt
2023.10 - Current
Waiter cashier
Pasta Delizia
2018.11 - 2020.11
Waiter
ITC Grand Chola
2017.02 - 2017.11
Commis Chef
Renaissance Hotel Johar Baharu
2014.07 - 2015.07
Team Member
Pizza Hut (Yum Group)
2012.06 - 2014.07
Bachelor - Hotel Management
SCOTT HOTEL MANAGEMENT INSTITUTE
2009.09 - 2012.09
+2 - Science (Mathematics)
M.J.K. COLLAGE
2006.06 - 2008.03
High School Certificate - equivalent
J.A. High School
2005.05 - 2006.02
Industrial Training
Hotel Clarks Amer
Casual Training
ITC Sonar Bangala
Casual Training
Kenilworth
Casual Training
Hyatt Regency Kolkata
Casual Training
Intercontinental TheLalit Goa
On-Job Training
Indi Smart