MS. PERLITA PON
Summary
To secure a position where my existing skills and background, to help a successful organization expand further and to grow myself more professionally and to become more effective team player in a progressive organization.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Directors
R Select A project by Emirates Properties A Division of R Holding
05.2010 - Current
- Preparing the lease proposal, rental cheques details, collecting the payments, preparing the lease agreements, collecting the Tenants documents, handling tenant’s renewals, send renewal notice prior to 90 days of lease expiry, collect the outstanding dues from the tenants, bounce cheques, handling dishonored cheques, cases, collecting the rent dues and other charges. Create Ejari lease contract through online, send and response email correspondence to the tenants, collection of renewal rental cheques, renewing the lease agreement. Maintaining Real Estate complain department. Reporting to the Real Estate Manager. Handling cheques and receiving cash. Keeping all types of records of Lease Agreements renewals, terminations, short term, long terms lease agreement. Responsible for providing legal documents to the Tenants, following up the Tenants Trade Name, and tenants required documents, following up the tenant fit out process, guiding the tenant the procedures for the government application. Segregating the documents on each tenants, the original lease agreement separately. Meetings coordination, order stationary items. Preparing the Tenant’s yearly payment history. Coordinating with the Tenants for the Marketing Event. Retain up-to-date tenants’ documents in the tenant electronic and hard file with all documents generated during the leasing process. Attends weekly management meetings. Management & Leasing. Providing day-to-day support to the CEO, and CFO, scheduling meetings, booking meeting rooms, creating agendas and producing all documentation required for the meetings, prioritizing email both incoming and outgoing mail, providing all other general administrative support, such as copying, binding and faxing documents and creating and maintaining internal filing systems, performs highly responsible and professional secretarial and administrative services to enhance the efficiency of the business, responds to nonstandard requests and investigates where needed, communicates effectively, provides a high level of service, interacts with senior management in, and out of, work unit on significant matters, anticipating and responding to requests by modifying procedures to individual circumstances, prepare and send couriers and other necessary mails, prepare expense reports, provide general administrative support to the team to include, receiving and interacting with visitors, answering and managing incoming calls, managing the inventory of office supplies, ordering additional supplies as needed and ensuring that costs are appropriately managed, planning space allocations, layouts, and floor moves as required, consolidation of travel invoices, expense claims for all employees, ensure that all the documents are well organized, current and easily auditable, manage workload, checklists, databases, perform thorough review, monitoring, and managing of all transactional agreements in connection with leasing, document examples include lease, renewal, lease modifications, and expires, facilitate and track routing and signature of various lease documents to ensure timely execution, address inbound calls and emails professionally, maintaining high quality customer service at all times, take ownership in explaining the rental application, lease agreement, and rules and regulations with our future tenants, taking the important information about square feet requirements, base rent, and a list of documents to modify the lease terms, maintaining and creating efficient filling and electronic storage of documentation concerns, monthly review of all upcoming renewals trade license, Tasdeeq form, insurance, recording and tracking of all new deals and renewals completed, manage the flow of all lease related documents, maintain files to ensure that documentation is dated at all times, representing the company in the highest professional and ethical manner at all times, forward monthly utility bills to the tenants, welcome all visitors or clients to the office, respond to visitors and provides answers to their inquiries, generate and maintain system of tracking, expiry date of leases, maintain clean and secure work areas well as environments, inform the management about any issue that may arise, collect legal documents from clients ensure the legality of the clients company, and to use these documents in case of any litigation, ensure accurate filling of all information and agreement, preparing status report and others as when required, tract and manage cheques signatory control lease registration with government departments, liaise with internal teams for necessary trade license renewal, follow up and coordination with tenants top management and all concerned for leases, there registration, rent invoices, rent payments.
- Executive Assistant to the Director of Business Development
- Lease Administrator
- Assistant Leasing Manager
Air Import Officer / Freight Forwarding
Liberty Logistics Airport 1 Cargo Village
03.2007 - 04.2010
- Personally handling exclusive clients with telecommunications Company Etisalat and / DU shipments, understand customer’s requirements, provide excellent service and handle air freight import and export operations to facilitate growth, know and exceed client’s expectations, continue to improve the efficiency and productivity of operations and to grow being the best service, quality and efficiency. Receive pre-alerts routing orders from the customer’s global agent network and sales. Monitor ETA with airlines forwarders EK / DNATA and ensure freight has arrived as per schedule. Coordinate with clients regarding freight clearance instruction, prepare documentation for customs clearance. Ensure import arrival notices are dispatched to clients well in advance coordinate with the transporter to ensure that cargo is delivered within 24 hours cargo arrival. Follow up with the customer’s agents for the original documents 3-4 working days prior to cargo arrival. Ensure that export documents are handed over to the customs clearance representative.
- Ensure reminders are sent to clients in case documents not collected, ensure that all relevant data is captured and entered in to the required system. Informed customer of shipment status, coordinate with clearance team for collection of delivery order from airlines, forwarders, agents, ensure complete documents as per requirement are handed over to customs clearance. Coordinate with transport division for delivery shipments, proof of delivery, ensure that all job files are maintained. Relay information to origin offices if shipment not cleared within 2 days, coordinate with third parties, sales and finance to meet operational requirements. Resolve issues regarding cargo shortage, damage, claims.
Customer Service / Sales representative
Liberty Investment Company
02.2002 - 04.2006
- Creating a professional and helpful image of the company, assist with clerical responsibilities and other duties as needed. Manage office supply stock room. Maintains files of all incoming and outgoing correspondence and documents. Handling phone calls and scheduling meetings. Making follow up of local purchase orders status. Making comparison report. Responsible for assisting the manager and colleagues with every aspect of the day-to-day operation of the company. Sending inquiry requisition and other documents and follow up at the same time.
- Making follow up of quotations with the suppliers from time to time until it sent to the company. Utilizing internet technology to enable real time tracking and tracking of goods. Arranging air transport for urgent and high value freight and managing risk door to door. Arranging courier and specialist hand carry services. Ensured jobs registered and data entered in the system. Liaised with other departments for continued update on shipment status to client and management, recommend potential products or services to management by collecting customer information and analyzing customer needs, identify and assess customers’ needs to achieve satisfaction, go the extra mile to engage customers, greet customers warmly and ascertain problem or reason for calling, assist with placement of orders, refunds, or exchanges, place or cancel orders, act as the company gatekeeper, inform customer of deals and promotions, sell products and services, compile reports on overall customer satisfaction, resolve customer complaints via phone, email, mail or social media.
Sales administration support
Philippine American Import and Export Company
04.2000 - 10.2001
- Making appointments for new or existing clients, coordinating team work within the team, handling all correspondence between agent’s suppliers and customers, maintaining customer records, keeping records of visits and sales, taking, progressing and monitoring orders, processing invoices and accounts, preparing estimates and quotations for customers, ready to replay for any clarifications form the customers regarding any kind of our products, if there is any complain I should solve it before it escalates, maintain customer service satisfaction and support the customer with all information needs, provide general administration support.
Inventory Control Assistant / Secretary
Dennis Constructions Corporation
05.1998 - 10.2000
- Structured, monitored and maintained an inventory control system for the min-max stock level of parts and materials, assisted warehouse manager in planning and execution of departmental goals, oversee the mid-year and yearly physical inventory taking held by company external auditors. Prepared inventory reports and respond correspondence of the inventory operations, recommend disposal of unused and obsolete parts, materials and equipment, anticipates the needs colleague’s, solves problems quickly, ensure accurate and complete records, general operations, correspondence distribution and deadlines.
- Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines. Excellent communication skills. Regular follow up with clients and worldwide agents over the mail and phone. Identified and made recommendation for process improvements. Preparing quotations and invoices, advising clients about arrangements that have been made. General administrative duties.
Education
Business Management
SITE POWER TRAINING CENTER AJMAN U.A.E
10.2016
Certified Shipping & Freight Forwarding Professional
INTERNATIONALPURCHASING AND SUPPLY CHAIN MANAGEMENT INSTITUTE
LEWES, DELAWARE09.2009
Certified Shipping & Freight Forwarding Professional
HALIFAX COLLEGE
01.2009
ACCOUNTING (MANUAL, TALLY & PEACH TREE)
INTERNATIONAL TECHNOLOGY INSTITUTE
07.2008
PASSENGER AIRPORT HANDLING MANAGEMENT
CAREER INSTITUTE
12.2007
LETTER OF CREDIT EXPORT AND IMPORT MANAGEMENT
CAREER INSTITUTE
09.2007
GRAPHICS DESIGNING
ZAABEL CULTURAL INSTITUTE
03.2007
BUSINESS SYSTEM COMPUTER PROGRAMMING
SYSTEMS TECHNOLOGY INSTITUTE
04.1998
Skills
- Ability to adapt any changes and challenges, excellent knowledge and usage of Microsoft outlook, word, excel power point, photo shop, illustrator, lexis-nixies, WMS (warehouse management system) Galileo (Global distribution system) Oracle System, Accounts, Tally, QuickBooks, Peace tree, Clipper, Cobol programming Knowledgeable in the field of Logistics activities, can handle work pressures, demonstrated flexibility to handle different kind of task and responsibilities, ability and willingness to learn things in a short duration, good communication skills, scanning technology, typing speed 40 50 words per minute, can be trained with minimum supervision
Certification
Certified International Supply Chain Professional (CISCP), USA
Timeline
Executive Assistant to the Directors
R Select A project by Emirates Properties A Division of R Holding
05.2010 - Current
Air Import Officer / Freight Forwarding
Liberty Logistics Airport 1 Cargo Village
03.2007 - 04.2010
Customer Service / Sales representative
Liberty Investment Company
02.2002 - 04.2006
Sales administration support
Philippine American Import and Export Company
04.2000 - 10.2001
Inventory Control Assistant / Secretary
Dennis Constructions Corporation
05.1998 - 10.2000
Business Management
SITE POWER TRAINING CENTER AJMAN U.A.E
Certified Shipping & Freight Forwarding Professional
INTERNATIONALPURCHASING AND SUPPLY CHAIN MANAGEMENT INSTITUTE
Certified Shipping & Freight Forwarding Professional
HALIFAX COLLEGE
ACCOUNTING (MANUAL, TALLY & PEACH TREE)
INTERNATIONAL TECHNOLOGY INSTITUTE
PASSENGER AIRPORT HANDLING MANAGEMENT
CAREER INSTITUTE
LETTER OF CREDIT EXPORT AND IMPORT MANAGEMENT
CAREER INSTITUTE
GRAPHICS DESIGNING
ZAABEL CULTURAL INSTITUTE
BUSINESS SYSTEM COMPUTER PROGRAMMING
SYSTEMS TECHNOLOGY INSTITUTE
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