Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MstRezwana Akthar

MstRezwana Akthar

Follow Up Clark

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

9
9
years of professional experience
10
10
years of post-secondary education
2
2
Certifications

Work History

Follow up Clark

Employer
Ajman, Ajman
04.2022 - Current
  • Worked well in a team setting, providing support and guidance.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Organized and detail-oriented with a strong work ethic.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

Proprietor

Self-employeed
Sylhet, Sylhet
02.2018 - 03.2022
  • Optimized team hiring, training, and performance.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Dominated Location market for Type businesses.
  • Developed and managed relationships with vendors and suppliers.
  • Provided customer service on accounts and resolved problems.
  • Signed over new accounts by formulating business plans and launching new company services.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Evaluated suppliers to maintain cost controls and improve operations.

Teller

Employer
Kualampur, Malaysia
02.2015 - 02.2017
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Handled various accounting transactions.
  • Processed applications for new accounts.
  • Trained new hires on customer service policies and procedures.

Computer Operator

Employer
Sylhet, Sylhet
02.2012 - 02.2014
  • Maintained spreadsheets of Type data across multiple systems while preserving exceptional data accuracy.
  • Changed and replaced backup tapes regularly and performed detailed server backups.
  • Documented discrepancies, referring discovered issues to supervisor for remediation.
  • Verified integrity and consistency of duplication measures and storage protocols.
  • Processed requests for service from internal and external customers.
  • Traveled to client locations to manage multi-site networks.
  • Supported time-sensitive project input milestones by keeping team on-task.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Developed and designed software for variety of applications.
  • Wrote and updated detailed technical documentation for software applications.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.

Education

Diploma In Computer Science -

IBIT
Sylhet
02.2007 - 02.2011

S S C -

Manikganj High School
Sylhet
02.1999 - 02.2002

H S C -

MC Collage
Sylhey
02.2003 - 02.2006

Skills

Follow-up care

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Certification

Bcic

Timeline

Follow up Clark

Employer
04.2022 - Current

Bcic

10-2021

Covid 19 Hero Award certificate

02-2021

Proprietor

Self-employeed
02.2018 - 03.2022

Teller

Employer
02.2015 - 02.2017

Computer Operator

Employer
02.2012 - 02.2014

Diploma In Computer Science -

IBIT
02.2007 - 02.2011

H S C -

MC Collage
02.2003 - 02.2006

S S C -

Manikganj High School
02.1999 - 02.2002

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MstRezwana AktharFollow Up Clark