MUATTAR UMAR KHODJAEVA
Dubai Aspin Tower Sheikh Zayed road
Summary
Dynamic leader with extensive experience in sales management and customer relationship management. Known for developing engaged teams and driving sales growth through effective training and community engagement. Committed to delivering exceptional customer service and achieving organizational goals.
Overview
19
19
years of professional experience
Work History
Branch Sales Manager
Yaersa Garments Trading Co.
Dubai
12.2018 - 12.2025
- Coached team members to exceed sales targets through performance enhancement initiatives.
- Collaborated with marketing to align promotional strategies with branch sales objectives.
- Facilitated training sessions, boosting team competencies in customer service and product knowledge.
- Established relationships with local businesses to drive community engagement and sales growth.
- Resolved customer inquiries promptly, ensuring high satisfaction levels.
- Directed daily operations, optimizing workflows to achieve sales goals effectively.
- Recruited, interviewed, trained employees, and evaluated performance to develop an engaged team.
- Managed branch sales, customer service, finances, and record-keeping with efficiency.
Customer Service Sales Representative
Sizin Seciminiz
Turkey
12.2015 - 12.2018
- Managed customer inquiries with professionalism and empathy to ensure satisfaction.
- Resolved complex customer issues promptly, improving service experience.
- Coordinated sales support initiatives to enhance team performance and increase sales figures.
- Processed customer orders accurately and efficiently, minimizing turnaround times.
Obstetrics and Gynecology Registered Nurse
Fergana Maternity Hospital
Fergana
12.2008 - 12.2015
- Conducted comprehensive health assessments to evaluate patient needs and risks.
- Managed post-operative care for patients following gynecological surgeries to ensure recovery.
- Assisted in labor and delivery procedures, prioritizing patient safety and comfort.
- Accurately documented patient information in electronic health records to maintain continuity.
General Nurse
Fergana Maternity Hospital
Fergana
12.2006 - 12.2008
- Administered medications accurately and monitored patient responses to ensure safety and effectiveness.
- Monitored vital signs and documented changes to provide comprehensive patient care.
- Responded effectively to emergency situations, utilizing critical thinking to stabilize patients.
- Maintained accurate clinical documentation to uphold compliance with healthcare regulations.
Education
Bachelor of Nursing - Nursing Education
Fergana Regional Medical College
Uzbekistan06-2006
Skills
- Sales management and follow-up
- Customer relationship management
- Problem solving and decision making
- Medication administration
- Patient assessment and care
- Customer service excellence
Languages
English
Proficient (C2)
C2
Uzbek
Native
Native
Russian
Proficient (C2)
C2
Turkish
Proficient (C2)
C2
Arabic
Beginner (A1)
A1
Timeline
Branch Sales Manager
Yaersa Garments Trading Co.
12.2018 - 12.2025
Customer Service Sales Representative
Sizin Seciminiz
12.2015 - 12.2018
Obstetrics and Gynecology Registered Nurse
Fergana Maternity Hospital
12.2008 - 12.2015
General Nurse
Fergana Maternity Hospital
12.2006 - 12.2008
Bachelor of Nursing - Nursing Education
Fergana Regional Medical College