MUBARAK KANEE

Key Responsibility & Roles:

• Led customer engagement activities for MEA regional opportunities, including identifying requirements, developing tailored solutions, and presenting them with technical information and clarifications to ensure client understanding and satisfaction
• Developed tailored products for NaaS DCI, Cloud Connect, and PaaS (OSS/BSS), specifically designed to meet the unique requirements of the MEA market which created the Sales Pipeline Value of 1.5 Million USD
• Developed comprehensive sales plans for major wholesale customers, ensuring timely updates and performance metrics were in place.
• Driven the Collaboration with cross-functional engineering teams to customize solutions for client needs and address technical concerns; managed cost, margin and revenue to build accurate customer quotes, RFx's and building forecast resulting in a twofold improvement in go-to-market efficiency.
• Successfully managed the negotiation and drafting of NDA & MSA for 30+ Wholesale carriers, ensuring alignment with business objectives, service level agreements, and compliance with regulatory requirements.
• Spearheaded the end-to-end customer onboarding process, ensuring that services were delivered on time and in alignment with the agreed-upon technical and business requirements. Took this as a great opportunity to build trust with the customer, setting the tone for a positive, long-term relationship.
• Develop and design technical solutions that align with the customer’s requirements and business goals for the Wholesale products like OTN/DWDM, Subsea/terrestrial capacity, Ethernet and Cloud onramp connectivity.
• Represent Lightstorm as Company at industry events, conferences, and networking functions to promote brand awareness and generate new business leads.
• Core member of the business development Activity for MEA Region, leading product & Solutions presentations, showcasing Lightstorm network capabilities, and
  conducting product demos.

• Successfully managed the negotiation and drafting of NDA & MSA for 30+ Wholesale carriers, ensuring alignment with business objectives, service level agreements, and compliance with regulatory requirements.
• Spearheading the complete Google Cloud project worth of TCV 24 Million USD to deploy Google Cloud in Equinix DC, design & deliver the terrestrial capacity from sourcing to handover of services to Google team
• Developed the Sales strategy and Led an operational transformation project by building niche type of DC-DC connect both Layer1 and Layer2 services, winning 4 large contracts which resulted in revenue of 1.25 million USD
• Led carrier procurement initiatives, benchmarking carrier pricing and identifying cost-saving opportunities through negotiation or consolidation of services.
• Led the international access procurement, pricing negotiations, and order management for products such as MPLS, IPLC/IEPL/Data Center, Subsea Capacity, and DIA (Dedicated Internet Access) for Global carrier/enterprise customers in line with favorable Terms and Conditions.
• Drive the collaboration with business development & product marketing team across digital solutions to find opportunities for and showcase ideas in the Innovation and emerging business pipeline
• Managed relationships with last-mile access providers within the Region and international carriers, working closely with them for optimized last-mile sourcing strategies to achieve cost savings while maintaining quality, negotiating better terms and pricing.

• Managed 50+ International carrier Partner accounts and maintain the strong relationships with Carrier Partners to support account retention and growth
• Responsible for the end-to-end Du International & Wholesale business support process, from Onboarding, lead generation to contract closure, ensuring alignment with sales strategies
• Act as a key point of contact for high-value Carrier Accounts, providing expert guidance and resolving escalated issues through Service management Process
• Managed & delivered the strategic Connectivity project for US MILITARY Project in Al Dhafra, UAE which resulted to achieve the major milestone of sales KPI's
• Develop comprehensive sales tools and resources, including pricing models, competitive analysis, and tailored for International Carrier Wholesale, OTT & Hyperscale customer proposals
• Drive process re-engineering initiatives to streamline operations, reduce costs, and improve service delivery of Du International Wholesale products (Global MPLS, Subsea capacity, Colocation, Voice, etc…).

• Managed the MEA regional customer network & IT infrastructure and responsible for uptime & Security audits of the corporate network
• Provided expert support and guidance for end-users, troubleshooting and resolving issues related to Microsoft Exchange, NAS storage, and network infrastructure, ensuring minimal disruption to daily operations.
• Implemented IT systems enhancing service delivery capacity by 30%, including infrastructure and storage solutions
• Designed & Implemented the SonicWall IP-SEC VPN to replace the Global MPLS thus achieving the overall yearly cost saving by more than 70%.