Mudahogora Faith

• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Warmly greeted guests upon arrival to create welcoming atmosphere.

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance .
• Making car reservations to pick up and drop off of the guest from airport.
• Making sure that all guests feel welcomed,cared for and valued.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Managed high volume of incoming calls from multi-line telephone system and documented messages.
• Represented company and promoted brand with exceptional service and presentation.
• Answered phone calls and scheduled reservations for guests.

• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Kept reception area clean and neat to give visitors positive impression of the company.

• Meeting and greeting clients

• Chick-ins and check-outs

• Arranging couriers

• Keeping the reception area tidy

• Answering and forwarding phone calls

• Screening phone calls

• Sorting and collaborating with the housekeeping department.

• Directing new guests to make reservations to use QAA.

• Present Escort customers to their tables and ensure they are settled comfortably,

• Memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks.

• Taking guests order.

• Explain the preparation and cooking methods as well as the ingredients of various menu items.

• Take orders from customers for food and beverages, writes down or memorize the charges, and enter information into the computer for transmittal to the kitchen.

• Serve food and beverages promptly.

• Ensure that customers are enjoying their meals or that they do not have any problems with their food

• Collect the customers’ payments and prepare bills with itemized costs and appropriate taxes

• Prepare and tidies up the tables or counters; make sure there are enough salt, sugar, pepper, cream, other condiments, and napkins on every table or counter.