Mufeed Abdulla
General Manager
Sharjah
Summary
Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
4
4
Languages
Work History
General Manager
Al Mazraa Group
Sharjah
08.2018 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Analyzed market trends and competitor activities to create competitive advantages.
- Developed and implemented strategies to increase sales and profitability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Decreased Cost by 5%
Software Engineer
Qburst Private
Kochi
09.2016 - 07.2018
- 5Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Offered experience with Ruby, Perl, Java and Python.
- Maintained existing software systems by identifying and correcting software defects.
- Developed robust, scalable, modular and API-centric infrastructures.
- Integrated third-party tools and components into applications.
- Updated old code bases to modern development standards, improving functionality.
- Reduced Server overload 50%
- Coordinated efficient large-scale software deployments.
- Promoted experience with Kubernetes, Docker and Amazon Web Services.
Education
Bachelor of Science - BTECH - Electronics
Government Model Engineering College
Kochi 08.2012 - 04.2016
12th Grade -
Indian School Fujairah
Fujairah 04.2002 - 03.2011
Skills
Risk mitigation planning
Documentation and reporting
Quality assurance
Product development
Project lifecycle management
Attention to Detail
Organization and Time Management
Timeline
General Manager
Al Mazraa Group
08.2018 - Current
Software Engineer
Qburst Private
09.2016 - 07.2018
Bachelor of Science - BTECH - Electronics
Government Model Engineering College
08.2012 - 04.2016
12th Grade -
Indian School Fujairah
04.2002 - 03.2011