Seasoned Housekeeping Operations Leader specialising in team supervision and training. Achieved high HSE compliance and operational efficiency through effective cleaning procedures and quality inspections. Focused on enhancing guest satisfaction and optimising resource management.
Overview
19
19
years of professional experience
Work history
Housekeeping Supervisor
Marina Facility Management at al wahda mall
Abu Dhabi, UAE
2025.05 - Current
Supervised daily housekeeping operations, optimising staff deployment for efficiency.
Conduct quality inspections and maintain cleanliness and hygiene standards.
Train and brief staff on cleaning procedures, PPE, chemical handling, and safety.
Monitored staff attendance and grooming standards to ensure compliance.
Fostered a positive working environment by promoting teamwork amongst housekeeping staff.
Improved overall cleanliness by implementing new cleaning protocols.
Maintained high standards of hygiene for guest satisfaction.
Organised training sessions for new recruits, enhancing onboarding process for quicker integration.
Cleaning Supervisor
We One Soft Services
Jebel Ali Free Zone, UAE
2021.03 - 2025.04
Supervised cleaning staff and coordinated schedules and daily task allocation to maintain efficient operations.
Trained staff and monitored attendance, discipline, and productivity.
Provided training for new staff members to ensure quality service delivery.
Conducted inspections to uphold safety and hygiene compliance, ensuring high cleanliness standards.
Adhered strictly to COSHH guidelines whilst using chemicals safeguarding employees' health.
Handled emergencies promptly ensuring minimal disruption to clients' normal operations.
Reported on accidents and investigated incidents to enhance staff safety and minimise future risks.
Verified equipment functionality regularly, preventing downtime due to faulty appliances.
Followed environmental regulations in waste disposal activities for safer surroundings.
Coordinated deep cleaning projects, ensuring timely completion and satisfactory results.
Conducted performance evaluations, fostering continuous improvement in cleaning services.
Housekeeping Team Leader
Abu Dhabi National Hotel
Das Island
2008.01 - 2011.11
Led housekeeping staff, assigning operational duties to ensure efficient workflow.
Maintained high cleaning standards while monitoring team performance to uphold quality.
Supported staff training initiatives, fostering effective teamwork and collaboration.
Promptly addressed any maintenance issues noticed during routine checks, increasing guest comfort.
Education
+2 Completed -
Shree Janata Uchamabi
Rukum, Nepal
Skills
Housekeeping Operations
Cleaning Procedures
Quality Inspection
Health and safety compliance
Safety standards compliance
Staff Training
Team Management
Team Leadership
Time Management
Discretion and integrity
Leadership Skills
Basic maintenance tasks
LANGUAGES
Nepali
Hindi
English
DECLARATION
I hereby declare that the above information is true and correct to the best of my knowledge.