Basra Omar
Sharjah
Summary
Dedicated and customer-focused professional with over 6 years of combined experience in sales, customer service, and front desk operations. Skilled at handling client inquiries, driving sales growth, and delivering exceptional service in fast-paced environments. Proven ability to build rapport with clients, manage multiple tasks efficiently, and contribute positively to organizational success. Currently pursuing a Bachelor’s Degree in Business Administration to further enhance knowledge and career progression.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work history
Sales Demo
Exccell Workforce Solutions Corporation (Henry's Cameras)
Makati City
11.2024 - 06.2025
- Achieved sales targets through effective product demonstrations and customer engagement.
- Ensured a positive customer service experience at all times.
- Assisted clients in identifying needs and recommended suitable products.
Sales Associate
Blue Star Exchange Apparel Inc. (Giordano)
Manila
03.2021 - 09.2024
- Welcomed customers and provided professional product guidance to support purchasing decisions.
- Handled returns, exchanges, and refunds in line with company policies.
- Promoted customer loyalty by delivering personalized shopping assistance.
- Managed inventory, minimising stock shortages or overages.
- Assisted shoppers with product selection for improved buying experience.
Office Receptionist
Weesam Express - SRN Fast SeaCrafts Inc.
Zamboanga City
10.2015 - 10.2017
- Delivered professional front-desk reception services, greeting visitors and directing inquiries.
- Handled phone calls, correspondence, and scheduling to ensure smooth office operations.
- Assisted with administrative tasks while maintaining excellent client service standards.
Front Desk Receptionist (Training)
TESDA - Front Office Services NC II
Zamboanga City
07.2019 - 09.2019
- Greeted and assisted guests, managed bookings, and coordinated inquiries.
- Ensured reception area was welcoming and well-maintained.
- Developed communication and customer service skills through hands-on training.
Education
Bachelor of Science - Business Administration
Basilan State College
06.2011 - 04.2013
Secondary School - undefined
Islamic Institute of the Philippines
01.2011 - 12.2011
Skills
- Customer Service & Client Engagement
- Sales & Product Demonstration
- Front Desk & Office Reception
- Communication & Interpersonal Skills
- Problem Solving & Multitasking
- Retail Support
- Computer Literacy (MS Office, POS Systems)
Languages
Chavacano
Tausug
Tagalog
English
Personal Information
- Height: 153 cm
- Date of birth: 07/09/94
- Gender: Female
- Marital status: Single
Timeline
Sales Demo
Exccell Workforce Solutions Corporation (Henry's Cameras)
11.2024 - 06.2025
Sales Associate
Blue Star Exchange Apparel Inc. (Giordano)
03.2021 - 09.2024
Front Desk Receptionist (Training)
TESDA - Front Office Services NC II
07.2019 - 09.2019
Office Receptionist
Weesam Express - SRN Fast SeaCrafts Inc.
10.2015 - 10.2017
Bachelor of Science - Business Administration
Basilan State College
06.2011 - 04.2013
Secondary School - undefined
Islamic Institute of the Philippines
01.2011 - 12.2011
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