CHRISTINE JOY TA-AY
Abu Dhabi
Summary
Collaborated with interdisciplinary teams to ensure comprehensive patient care while maintaining the highest standards of professionalism and compassion in all interactions.
Overview
13
13
years of professional experience
Work History
Registered Nurse ( Dental-Derma-Laser)
First Medical Center
Abu Dhabi
05.2023 - Current
- Provided essential hand instruments to support physician during medical evaluations.
- Supported clinical operations by assisting with straightforward procedures under medical guidance.
- Established and calibrated aesthetic treatment devices, such as laser and cosmetic equipment, to enhance service delivery.
- Conducted continuous observation of patient during procedure to enhance comfort levels.
- Facilitated dental procedures by ensuring proper sterilization, effective suctioning, and readiness of instruments.
- Coordinated patient readiness for dental treatments to enhance overall comfort and experience.
- Implemented rigorous cleaning protocols to maintain a sterile environment in dental clinic and treatment areas.
- Administered advanced laser hair removal and facial treatments to enhance client satisfaction and safety.
- Educated laser clients on essential pre- and post-treatment care protocols to ensure optimal results.
- Oversaw documentation of patient information throughout treatment sessions. Analyzed progress to enhance care strategies. Collaborated with medical staff to improve patient management processes.
- Implemented and maintained health and safety standards to ensure a safe environment and effective infection control.
- Facilitated appointment management and provided support for front desk activities to enhance customer service.
- Delivered comprehensive guidance to patients on maintaining optimal oral hygiene and skincare habits.
- Coordinated efforts with medical team to streamline operations and maintain high standards of patient care.
- Monitored patients for side effects or adverse reactions, ensuring timely intervention when necessary.
- Educated patients on proper hygiene practices to enhance health safety and compliance.
- Assessed patient acuity levels and individual requirements to strategically prioritize nursing interventions.
- Provided comprehensive nursing care to enhance patient satisfaction by focusing on holistic approaches to physical, emotional, and spiritual well-being.
- Provided compassionate guidance to families navigating difficult medical decisions and end-of-life care, ensuring effective communication with healthcare professionals.
COVID-19 RESPONSE NURSE
Aspen Medical
Abu Dhabi
04.2020 - 12.2022
- Company Overview: UniTeam Medical Assistance
- Cares for patients in 1000-Bed capacity field hospital for Covid-19 positive cases.
- Handles daily Covid-19 tests for at least 4000 clients per day in a clinic setting.
- Restores and promotes patient’s health by completing the nursing process.
- Collaborates with physicians and multidisciplinary team members.
- Identifies patient care requirements by establishing personal rapport with patients.
- Maintains patient confidence and protects operations by keeping information confidential.
- Protects patients and employees by adhering to infection-control policies and protocols.
- Maintains a cooperative relationship among health care teams by communicating information and participating in team problem-solving methods.
- Contributes to team effort by accomplishing related results as needed.
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning and positioning patients and providing fresh water and nourishment between meals.
- Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information.
- Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; and reporting observations of the patient to nursing supervisor/team leader.
- Maintains work operations by following policies and procedures.
- Protects organization's value by keeping patient information confidential.
- UniTeam Medical Assistance
SALES MANAGER
Three Dimension Space Technical Works LLC
Dubai
05.2017 - 03.2020
- Generation and development of qualified leads for the design team.
- Primarily handling outbound telemarketing, coordinating with email and mailing efforts across all sales channels.
- Inbound call handling in response to online enquiries and other marketing activities.
- Working with the prospect database to develop prospects into qualified leads.
- Developing and maintaining the required knowledge of the company and its project/s to identify customer needs and maximize the opportunity.
- Accurately recording client’s details into the databases, continuously validating all data, including current contacts and associated details such as email addresses, within the marketing database with the input of updates as required.
- Manage orientations and exit interviews for employees.
- Managing Marketing Team from our Branch Office to ensure proper call handling, how to deal with clients and ways to get the Briefs.
- Ensure that employees follow company policies and procedures.
- Setting up meeting with clients for possible business closure opportunities.
- Address customer inquiries promptly and professionally and ensure customer satisfaction.
- Develop strategies to improve overall quality and productivity.
MARKETING EXECUTIVE CUM RECEPTIONIST
Arch Space Technical Works LLC
Dubai
01.2013 - 03.2017
- Deliver excellent help desk service, at all times.
- Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
- Fulfill all reasonable requests from guests/ office staff to ensure their comfort, satisfaction and safety.
- Always adhere to all company policies and procedures.
- Be involved and contribute in team activities as and when required.
- Carry out instructions given by the management team and supervisor.
- Generation and development of qualified leads for the design team.
- Primarily handling outbound telemarketing, coordinating with email and mailing efforts across all sales channels.
- Inbound call handling in response to online enquiries and other marketing activities.
- Working with the prospect database to develop prospects into qualified leads.
- Developing and maintaining the required knowledge of the company and its project/s to identify customer needs and maximize the opportunity.
- Accurately recording client’s details into the databases, continuously validating all data, including current contacts and associated details such as email addresses, within the marketing database with the input of updates as required.
Education
Bachelor of Science - Nursing
St. Gabriel College
Kalibo, AklanRegional Science High School - undefined
Regional Science High School
Kalibo, AklanSkills
- Field Hospital patient handling
- Clinical Skills
- Infection Control
- Covid-19 Response
- Nursing Care
- Derma-Assistant
- Medical/Healthcare knowledge
- Individual and Holistic patient care
- Quality Auditing
- Microsoft Office Applications
Languages
English
Bilingual or Proficient (C2)
Personal Information
License No.
GN64775
Timeline
Registered Nurse ( Dental-Derma-Laser)
First Medical Center
05.2023 - Current
COVID-19 RESPONSE NURSE
Aspen Medical
04.2020 - 12.2022
SALES MANAGER
Three Dimension Space Technical Works LLC
05.2017 - 03.2020
MARKETING EXECUTIVE CUM RECEPTIONIST
Arch Space Technical Works LLC
01.2013 - 03.2017
Bachelor of Science - Nursing
St. Gabriel College
Regional Science High School - undefined
Regional Science High School