Muhamed Shabad
Sales
Dubai
Summary
Driven professional with a proven track record in enhancing customer satisfaction and boosting sales at Basic Plus Trading. Skilled in needs analysis and relationship building, I excel in developing promotional strategies and fostering client loyalty. Recognized for resolving conflicts and improving team productivity, my approach significantly enhances operational efficiency and business growth. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Sales Person
Basic Plus Trading
Dubai
10.2019 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Enhanced product knowledge by attending training sessions and staying current with industry
Supervisor of Operations
Supermarket
Dubai
10.2017 - 09.2019
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
Education
Bachelor Of Arts - Business
CIMS EDUCATION
Dubai 11.2021
Associate In Engineering Technology - Tool And Die Technology
ASSOCIATED WELFARE OF HANDICAPPED ENGINEERING COLL
KERALA, INDIA04.2017
Skills
Needs analysis
Languages
Arabic
Intermediate (B1)
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Interests
Trading
Share market
Timeline
Sales Person
Basic Plus Trading
10.2019 - Current
Supervisor of Operations
Supermarket
10.2017 - 09.2019
Bachelor Of Arts - Business
CIMS EDUCATION
Associate In Engineering Technology - Tool And Die Technology
ASSOCIATED WELFARE OF HANDICAPPED ENGINEERING COLL
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