MUHAMED JALEED KAPPATTARAKATH
Dubai,UAE
Summary
Professional with 13+ extensive experience in customer relationship management and negotiation in the lighting sector. Expertise in project budget management, cost control, and technical evaluation of lighting initiatives. Proficient in Dialux, Dialux Evo, Microsoft Excel, PowerPoint, Outlook, AutoCAD, and CRM systems such as Salesforce. Focused on managing complex projects to achieve business objectives and enhance client satisfaction.
Overview
14
14
years of professional experience
Work history
Business Development Manager - Lighting
Equator FZC
Dubai, United Arab Emirates
2024.06 - Current
- Assisted in managing key accounts to ensure customer satisfaction.
- Aided in handling crisis situations to minimize business impact.
- Negotiated contracts with vendors to secure best possible terms.
- Identified market trends, resulting in enhanced product offerings.
- Collaborated with stakeholders to align business goals and objectives.
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
Sales Manager - Lighting
3s Lighting Solutions LLC
Dubai, United Arab Emirates
2022.11 - 2024.06
- Assisted in conducting market analysis to discover new opportunities.
- Supported team members in applying upselling and cross-selling techniques to enhance customer value.
- Worked on CRM systems for better data management and customer relations.
- Facilitated the development of strong client relationships for business growth.
- Acquired and applied new skills to daily tasks to boost efficiency and productivity.
- Delivered tasks on time within tight deadlines.
Project Manager - Sales
Debbas Electric LLC
Dubai, UAE
2021.02 - 2022.10
- Assisted in contacting contractors and clients regarding assigned projects.
- Coordinated with manufacturers to align on technical requirements and budget constraints.
- Provided high-quality service to clients to foster and enhance future business relationships.
- Supported techno-commercial tender submissions based on project specifications.
- Facilitated negotiations with contractors and clients to achieve project budget alignment.
- Executed orders based on received client LPOs.
- Collaborated with manufacturers for price negotiations and delivery schedules after order finalisation.
- Prepared and monitored delivery schedules while coordinating with clients.
- Followed up on invoices and payments post-delivery.
Sales & Project Co-ordinator - Lighting
Debbas Electric LLC
Dubai, UAE
2017.05 - 2021.02
- Assisted in contacting contractors and clients for internally assigned projects based on market research.
- Coordinated with manufacturers to ensure alignment with technical and budgetary expectations.
- Supported techno-commercial tender submissions in response to project specifications from contractors and clients.
- Facilitated material submittal approvals and conducted necessary follow-ups.
- Aided in negotiations with contractors and clients to achieve project budget targets.
- Executed orders based on client-issued LPOs.
- Collaborated with manufacturers for price renegotiations and delivery schedules after order finalisation.
- Prepared and monitored delivery schedules while coordinating with clients for timely delivery.
- Followed up on invoices and payments post-delivery.
Technical Support Engineer - Lighting
Al Khalili United General Trading LLC
Dubai, UAE
2015.05 - 2017.05
- Providing technical support for all issues related to light design, installation & commissioning.
- Preparing illumination calculation for the submittal using DIALux software if required.
- Estimating materials for lighting as per design from AutoCAD drawings if
required. - BOQ Preparation for lighting project tendering if required.
- Checking & troubleshooting light fitting issues at site related to different
brands.
Project Engineer
Falcon Electro Mechanical Contracing LLC
Abu Dhabi, UAE
2012.11 - 2015.04
- Preparing project documentation such as material submittal for lighting, Method of statements for consultant approval.
- Preparing Load Schedules, Cable Sizing Sheet and Light Layout Drawings by Coordinating with Sr. Engineer.
- Preparing illumination calculation submittal by using DIALux Software for PMC approval.
- Estimating materials and making material request as per design from
AutoCAD drawings. - Co-coordinating with procurement department for purchasing material as per client approval/requirement.
- Incorporating the comments on the drawings by PMC by discussing with Sr. Design Engineer.
- Leading Electrical drafting team for Shop Drawing/ As Built preparation.
Site Engineer
Q - Pec Qatar
Doha, Qatar
2011.11 - 2012.08
- Schedule daily task for technical installation team to achieve project target dates.
- Estimating materials and making material request as per shop drawing.
- Co-coordinating with procurement department for purchasing material as per client approval/requirement.
- Incorporating the comments on the drawings by PMC by discussing with Sr. Design Engineer.
- Leading Electrical drafting team for Shop Drawing/ As Built preparation
Education
Bachelor of Technology - Electrical & Electronics Engineering
MES College of Engineering
Kerala2011-08
Skills
- Customer Relationship - Lighting
- Negotiation - Lighting Projects
- Project Budget Management
- Cost Management - Sales
- Technical Evaluation - Lighting
- DIALux Software
- DIALux Evo Software
- Microsoft Excel
- Microsoft Power Point
- Microsoft Outlook
- AutoCAD
- CRM - Sales force
Languages
Malayalam
Native language
English
Advanced
C1
Hindi
Advanced
C1
Tamil
Elementary
A2
References
Will Be provided upon request.
Personal Data
Date of Birth: 12thFeb 1989
Gender : Male
Passport number : V7746208, 09/06/2021 to 2031
Visa Status : Employment Visa
Nationality : Indian
Marital Status : Married
Languages Known: English, Hindi, Tamil and Malayalam
Driving License : UAE Driving License valid up to 03/09/2025
Timeline
Business Development Manager - Lighting
Equator FZC
2024.06 - Current
Sales Manager - Lighting
3s Lighting Solutions LLC
2022.11 - 2024.06
Project Manager - Sales
Debbas Electric LLC
2021.02 - 2022.10
Sales & Project Co-ordinator - Lighting
Debbas Electric LLC
2017.05 - 2021.02
Technical Support Engineer - Lighting
Al Khalili United General Trading LLC
2015.05 - 2017.05
Project Engineer
Falcon Electro Mechanical Contracing LLC
2012.11 - 2015.04
Site Engineer
Q - Pec Qatar
2011.11 - 2012.08
Bachelor of Technology - Electrical & Electronics Engineering
MES College of Engineering